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Measuring Employee Attitudes: Find Out What Employees Really Think and Manage by Fact Training Class |
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Measuring Employee Attitudes: Find Out What Employees Really Think and Manage by Fact Training Seminar
Why would you manage by gut instinct when you can manage by fact? Employee attitude surveys are practical tools that allow you to benchmark how your people feel about your company's leadership, benefits, compensation, communications, recognition systems, training programs, and working conditions. Armed with the facts, you can make organizational decisions and allocate resources so that you apply the right solution to the right problem and get the biggest bang for your buck.
Many senior executives are astonished by the gap between their perceptions of what employees think and the reality expressed in a well-constructed employee survey. And they feel empowered to manage more effectively once they learn the truth.
Employee surveys are terrific tools, but there's a right and a wrong way to use them. Our speaker, Hay Group Insight senior consultant Mark Royal, will discuss best practices for designing successful survey systems and using survey results to drive organizational improvements. He will share examples of companies that have used employee surveys strategically to attract and retain talent, improve operating efficiency, manage change more effectively, enhance customer satisfaction, and boost bottom-line performance.
At the conclusion of the session, you will be able to:
- Oversee an employee survey process that provides accurate feedback, is aligned with organizational objectives, achieves high levels of participation and gets buy-in from managers
- Effectively interpret survey data to identify key organizational strengths and weaknesses
- Define an effective post-survey action planning approach.
ABOUT THE SPEAKER: Mark Royal is a Senior Consultant within Hay Group Insight, Hay Group's employee and customer research division. He works closely with clients in all aspects of survey projects, from initial planning and design through the effective use and communication of survey results. His particular areas of focus include linking survey data to business performance measures and using survey results to guide organizational change initiatives. Mark also plays a leading role in directing the Hay Group's annual research with Fortune magazine to identify the World's and America's Most Admired Companies and uncover the business practices that make these companies both highly regarded and highly successful. Mark holds Ph.D. and MA degrees in sociology from Stanford University and a BA in sociology from Yale University.
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Price |
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$219.00
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