Advanced Strategies in Employee Relations: HR Best Practices for Managing Your Most Problematic Employees and Reducing Workplace Conflict Training Class

Advanced Strategies in Employee Relations: HR Best Practices for Managing Your Most Problematic Employees and Reducing Workplace Conflict Training Seminar

• Utilizing situational conflict resolution strategies to improve outcomes
  
• Implementing grievance, mediation, and arbitration processes to effectively resolve conflict in both union and nonunion environments
  
• Using a formal mediation process to resolve conflict between employees and/or between employees and managers
  
• How peer review panels can be used to resolve workplace disputes: The importance of getting management buy-in at the outset
  
• Managing employees with a long-time history of belligerence: Critical strategies to break the pattern of negative behavior
  
• Proven strategies for managing employees with poor attitudes to keep them from doing serious damage to morale and productivity: Knowing when you should move toward termination
  
• How recognizing and responding to problem behavior can increase retention of good employees, prevent lawsuits, and prevent workplace violence
  
• Applying successful tactics for handling these problematic employees: Case studies of a chronic complainer, a poor performer who walks the tightrope, and a workplace bully