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Managing Workplace Conflict: Avoid Lawsuits and Boost Productivity Training Class |
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Managing Workplace Conflict: Avoid Lawsuits and Boost Productivity Training Seminar
Workplace conflict is perhaps the largest reducible cost in organizations today - and the least recognized.
Attend this audio conference to learn how to use a remarkably simple - and remarkably effective - communication tool called "Managerial Mediation" to help to: - Resolve conflict early in its life-cycle, allowing your company to avoid its escalating costs and the inevitable drag on productivity that conflict causes
- Resolve daily disputes in a way that produces voluntary cooperation between employees, the lifeblood of productive workplaces.
You will also learn:- When should Managerial Mediation be used, and when should it not be used?
- When should a Human Resources representative be included in the process?
- How can a conflict be resolved between a boss-subordinate pair?
- What should a manager do when a conflict between employees involves deeply held personal values, such as religious differences?
- When should a manager take direct action to resolve and conflict, and when should a "watchful waiting" approach be taken?
- How can I help employees negotiate agreements that last?
- Why do employees get into arguments about seemingly petty issues?
- How should the issue statement be formulated so it is resolvable?
Speaker
"Conflict Doctor" Dan Dana, is the originator of Managerial Mediation and the equally practical Self Mediation, which put the tools of the professional mediator into the hands of every manager and employee.
Dr. Dana is the author of two classic books in the field: "Managing Differences: How to Build Better Relationships at Work and Home" (published worldwide in six languages) and "Conflict Resolution: Mediation Tools for Everyday Worklife" (a leading title in McGraw-Hill's Briefcase Books series).
Dr. Dana is the founder of the Mediation Training Institute International.
Prefer An In-Person Seminar For Mediation Training?
Attend a two-day, interactive seminar that will help you to gain an understanding of methods for strategic management of organizational conflict and core leadership competencies. Attendees receive workbooks, videos, and numerous support materials. "1002398Details
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Price |
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$199.00
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