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How to Manage Problem Employees & Difficult Supervisory Situations Training Class |
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How to Manage Problem Employees & Difficult Supervisory Situations Training Seminar
This session is more advanced management techniques, focused on how to handle difficult supervisory situations created by employees who cry, yell, gossip, back stab, sabotage, undermine authority, or manipulate. It will include some basic behavioral psychology to help managers understand why people do the things they do and the best way to solve the different problems people create. At the end of this conference, managers will be able to:
- Understand different personality types and how to manage each
- Stop people with negative attitudes from contaminating the entire organization
- Confront confrontational employees without escalating an already volatile situation
- Prevent instigators and manipulators from causing chaos
- Handle employees who cry when confronted
- Mediate between employees who can't get along with each other.
ABOUT THE SPEAKER: Glenn Shepard is the president of Glenn Shepard Seminars in Nashville, Tennessee. He works with management and employees to boost performance, and is the author of How to Manage Problem Employees and How to Make Performance Evaluations Really Work. His latest book, How to Be the Employee Your Company Can't Live Without, became the #1 Best Seller at Barnes and Noble online on March 21.
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Price |
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$219.00
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