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Cisco Voice over IP Integrated Applications Training Class |
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Cisco Voice over IP Integrated Applications Training Seminar
To distinguish between the Cisco Voice over IP (VoIP) applications that can be integrated into a Cisco IP telephony solution
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Price |
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$74.95
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Agenda |
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Cisco Personal Assistant
- identify the principal features of the Cisco Personal Assistant.
Cisco Customer Response Solution
- distinguish between the components of the Cisco Customer Response Solution.
Cisco IP Contact Center Enterprise Edition
- identify the principal features of the Cisco IP Contact Center Enterprise Edition.
Cisco Conference Connection and Cisco Unity
- identify the principal features of the Cisco Conference Connection and Cisco Unity applications.
Identifying Cisco VoIP applications
- specify which VoIP application is most appropriate for a given scenario.
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Audience |
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IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)
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Pre-Requisites |
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CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)
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