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3 Sessions - 8 Hours of Interactive Training - CD ROM

Are you a student who needs to communicate with classmates on projects and assignments? Are you an office worker who needs to keep track of project tasks and schedule events? If you answered yes to either of these questions or you have just purchased a new computer and it came with Office 2010 pre-installed then this is the course for you.

The Outlook 2010 course will teach everything that you need to know to become proficient and efficient with Outlook. Learn all of the new features of Outlook and get fascinating tips and tricks that will save you time and energy when working in Outlook. Michael Meskers brings his “Plain English” approach to Outlook, and we are sure you're going to love his speed keys tips.

Key Benefits
  • Become proficient with Outlook and its tools to enhance your productivity
  • Learn to collaborate with others using Outlook 2010 new “Collaboration” pane
  • Personalize and customize your Outlook environment to help you become more efficient
Learning Objectives
  • Keep up-to-date on the most recent office applications

  • Acquire leverage to better career opportunities

  • Learn the latest information technology

Course Syllabus

Session 1

Section A: Getting Started
· Introduction
· Configuring Outlook
· Adding an Email Account
· POP and IMAP Settings
· Interface Overview

Section B: Manipulate Outlook Options
· General Options
· Customizing the Quick Access Toolbar
· Customizing the Ribbon
· Language Options

Section C: Managing Outlook Views
· The Navigation Pane
· Arranging Content Panes

Section D: E-mail Organization Techniques
· Organizing with Custom Folders
· Using Categories
· Viewing Message Properties
· Email follow up

Section E: Search and Filter Tools
· Basic Searches
· Changing Search Options
· Recent Searches

Section F: Create and Format Emails
· Composing Emails
· Message Themes
· Theme or Staionary Optinos
· Formatting Text
· Changing Sentence Case
· Font Style and Justification

Section G: Insert Content and Graphical Elements
· Inserting Images or Charts
· Inserting hyperlinks, symbols, or horizontal lines
· Creating and Managing Signatures

Section H: Message Send Options
· Addressing Options
· Hiding Receiver Addresses
· Flagging Messages
· Delivery Options
· Voting and Tracking Options

Session 2

Section A: Managing Emails and Mailboxes
· Working with Attachments
· Mailbox size considerations
· Saving and Removing Attachments
· Recover attachments
· Backing Up Outlook Data Files
· Restore Outlook Data Files

Section B: Managing Conversations
· Conversations View
· Ignore Conversations
· Clean Up Conversations

Section C: Managing Rules
· Creating Mail Rules
· Rule Exceptions
· Manage and Edit Rules

Section D: Quick Steps
· Quick Steps vs. Macros
· Manage and Edit
· Edit, Delete, and Duplicate
· Reset to Defaults

Section E: Managing Junk Mail
· Junk Mail Tactics
· Junk Mail Folder
· Junk Mail Settings

Section F: RSS Feeds and Social Networking
· RSS and RSS Subscription
· Unsubscribe and RSS Feeds
· People Pane
· Connect to Social Networks
· Text Messaging
· Third Party Providers

Session 3

Section A: Working with Contacts
· Create a New Contact
· Contact List View Options
· Forward Contacts
· Update A Contact
· Suggested Contacts
· Import Contact List

Section B: Business Cards and Contact Groups
· Modify A Business Card
· Create New Contact Group
· Manage Contact Groups
· Forward Contact Groups
· Update Contacts and Groups
· Add Notes to Groups

Section C: Working with the Calendar Pane
· Arrange Calendar Views
· Calendar Options
· Email Calendars
· Calendar Groups

Section D: Managing Appointments and Events
· Create a New Appointment
· Appointment Viewing Options
· Set Reminders
· Add Mail to Calendars

Section E: Meeting Requests
· Create and Edit Meeting Request
· Add Attendees and Resources
· Set Response Options
· Cancel Meeting
· Propose New Meeting Time

Section F: Managing Tasks
· Create and Assign Tasks
· Task Status Report
· Task views and Saved Views

Section G: Working With Notes
· Launch, Create and Save Notes
· Organize and Categorize Notes
· Notes Views

Section H: Working With Journals
· Launch The Journal
· Journal Options
· Journal Views
· Edit Journal Entries
· Memory Options

Section I: Spelling and Printing
· Spell Check and Language Options
· Print Email
· Print Outlook Items
· Print Attachments

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