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Description

1 Session – 1-2 Hours of Interactive Training CD-ROM

Communicating is more difficult in today's fast-paced technological world. It takes special skills to get people to listen to you - skills you will learn in this interactive media presentation. This dynamic course will help you identify the key elements of communicating and learn specific techniques for improving. Send a clear message...be a powerful communicator.

You'll learn how to easily improve the way you communicate and start reaping the rewards immediately! People will respond to you more positively. You won't have to repeat yourself over and over, trying to be understood. You'll be more in tune with what others need and be more assertive in getting your needs met. Send a clear message...be a powerful communicator.

Benefits
  • You will easily improve the way you communicate and start reaping the rewards immediately!
  • Your new skills will generate meaningful results - people will respond to you more positively.
  • You will become an effective problem solver and be in tune with what others need.
Session 1
Section A: Introduction
· Tour
· Communication Skills

Section B: Listening Concepts
· Attending
· Following
· Reflecting
· Listening Skills

Section C: Communication Methods
· Passive
· Aggressive
· Assertive
· Emotional Control
· Being Effective

Section D: Basic Communication Skills
· Nonverbal Skills
· Body Language
· Eye Contact
· Public Speaking
· Writing Skills
· Applying Skills

Section E: Pressurized Situations
· Overview
· Negative Self-talk
· Handling Criticism
· Problem Solving
· Conflict Management

Section F: Communication Tools
· Charisma
· Technology
· Applying Concepts
· Conclusion

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