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Introduction

  • Strategy: everyone's concern
  • Identifying the strategic challenges facing operational managers
  • What strategy means to operational managers

Defining Strategic Thinking

The key aspects of strategic thinking

  • Distinguishing between strategic thinking and planning
  • Identifying the impact of strategy on operational activity
  • Aligning the organization's vision with reality
  • Creating sustainable competitive advantage

Creating value for stakeholders

  • Recognizing the importance of stakeholders in the strategy process
  • Satisfying the needs of the stakeholders

Applying strategic-thinking tools

  • Positioning yourself within the four cycles of operational effectiveness
  • Decoding your environment with PESTLE
  • Analyzing the ecosystem with Porter's Five Forces

Leveraging Operational Strengths

Evaluating operational capabilities

  • Differentiating between organizational and operational competencies
  • Taking inventory of the key strengths within your operation
  • Rating competencies against strategic goals

Maximizing your unique operational strengths to deliver stakeholder value

  • Optimizing internal processes
  • Shaping opportunities by scanning the external environment

Executing Strategy at the Operational Level

Getting real about the vision

  • Qualifying the gaps between operational and organizational vision
  • Establishing the foundation for realizing goals

Bridging the strategic gap

  • Questioning assumptions to uncover new solutions and drive new discoveries
  • Managing operational strategic assets
  • Rigorous planning through scenario assessment
  • Quantifying the impact of proposed solutions

Creating an Innovative Culture

Employing an innovation framework

  • The importance of innovation in strategic thinking
  • Promoting nonlinear thinking
  • Generating solutions through value engineering
  • Optimizing solutions by challenging the status quo

Adapting your culture to satisfy strategic demands

  • Meeting the five preconditions for an innovative culture
  • Facilitating team innovation

Innovating to create competitive success

  • Qualifying innovation traits
  • Benchmarking objectives against actual performance

Quantifying the financial metrics

  • Verifying decisions through financial analysis
  • Incorporating a stakeholder perspective

Planning for Operational Change

Weaving change into the fabric of the culture

  • Being proactive in a reactive environment
  • Implementing operational change through people, processes and culture
  • Motivating the team to adopt the change

Constructing a change process

  • Configuring your resources to encompass change
  • Measuring results through balanced scorecards

Securing Stakeholder Commitment

Communicating for buy-in

  • Applying influencing techniques to overcome resistance
  • Negotiating for resources using win-win approaches

Maximizing your impact

  • Earning support with entrepreneurial techniques
  • Articulating an elevator pitch that secures commitment
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Virtual Live12/5/2018 9:00:00 AM<span class="course-type type-v" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'VILT')" onmouseout="clearHoverInfo()">V</span>3 days2650.002403876
ON Toronto12/5/2018 9:00:00 AM<span class="course-type type-cv" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'HVILT')" onmouseout="clearHoverInfo()">Cv</span>3 days2650.002428254
Virtual Live11/7/2018 9:00:00 AM<span class="course-type type-v" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'VILT')" onmouseout="clearHoverInfo()">V</span>3 days2650.002403873
VA Stafford11/7/2018 9:00:00 AM<span class="course-type type-cv" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'HVILT')" onmouseout="clearHoverInfo()">Cv</span>3 days2650.002428231
Virtual Live9/12/2018 9:00:00 AM<span class="course-type type-v" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'VILT')" onmouseout="clearHoverInfo()">V</span>3 days2650.002403869
MD Rockville9/12/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>3 days2650.002401497
DC Washington, DC9/12/2018 9:00:00 AM<span class="course-type type-cv" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'HVILT')" onmouseout="clearHoverInfo()">Cv</span>3 days2650.002428179
VA Herndon8/8/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>3 days2650.002401493
Virtual Live8/8/2018 9:00:00 AM<span class="course-type type-v" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'VILT')" onmouseout="clearHoverInfo()">V</span>3 days2650.002403866
ON Ottawa8/8/2018 9:00:00 AM<span class="course-type type-cv" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'HVILT')" onmouseout="clearHoverInfo()">Cv</span>3 days2650.002428101
Virtual Live6/6/2018 9:00:00 AM<span class="course-type type-v" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'VILT')" onmouseout="clearHoverInfo()">V</span>3 days2650.002403877
VA Herndon6/6/2018 9:00:00 AM<span class="course-type type-cv" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'HVILT')" onmouseout="clearHoverInfo()">Cv</span>3 days2650.002428273
Virtual Live5/9/2018 9:00:00 AM<span class="course-type type-v" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'VILT')" onmouseout="clearHoverInfo()">V</span>3 days2650.002403874
VA Alexandria5/9/2018 9:00:00 AM<span class="course-type type-cv" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'HVILT')" onmouseout="clearHoverInfo()">Cv</span>3 days2650.002428204
Virtual Live3/14/2018 9:00:00 AM<span class="course-type type-v" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'VILT')" onmouseout="clearHoverInfo()">V</span>3 days2650.002403870
MD Rockville3/14/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>3 days2650.002401498
VA Reston3/14/2018 9:00:00 AM<span class="course-type type-cv" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'HVILT')" onmouseout="clearHoverInfo()">Cv</span>3 days2650.002428154
Virtual Live2/7/2018 9:00:00 AM<span class="course-type type-v" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'VILT')" onmouseout="clearHoverInfo()">V</span>3 days2650.002403867
VA Herndon2/7/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>3 days2650.002401494
ON Ottawa2/7/2018 9:00:00 AM<span class="course-type type-cv" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'HVILT')" onmouseout="clearHoverInfo()">Cv</span>3 days2650.002428102
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