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Introduction

  • Fundamentals of a business case
  • Where the business case fits into the project life cycle
  • Business case as an Organization Process Asset (OPA)

Defining the Business Case

The six-step process model

  • Defining the ADAPTS business case analysis process
  • Focusing on the required elements
  • Examining the role and value of the steps

Identifying the benefits and risks of the process

  • Business case structure and process
  • Proving that benefits are realized

Agreeing on the Scope

The two-step scoping process

  • Harvesting stakeholder goals
  • Clarifying the business drivers

Applying the stakeholder perception matrix

  • Creating the problem statement
  • Turning goals into business requirements

Developing the Initiative

Conducting stakeholder analysis

  • Identifying business-level stakeholders
  • Capturing user scenarios

Deducing key decision criteria

  • Constructing a compliance matrix from the scenarios
  • Prioritizing criteria with affinity diagramming

Determining possible alternatives

  • Practical tools for researching alternatives
  • Applying key criteria to judge alternate solutions

Comparing Costs and Benefits

Estimating costs

  • Benefiting from a Cost Estimation Worksheet
  • Evaluating and selecting financial appraisal methods

Forecasting benefits

  • Categorizing tangible and intangible benefits
  • Proving intangible benefits with a benefits rationale

Creating and applying a basic cost model

  • Employing four common financial analysis tools
  • Producing a cash flow model

Managing Business Case Risk

Risk assessment methods and tools

  • Recognizing the impact of time and risk
  • Creating and using a risk register
  • Applying a risk assessment matrix

Prioritizing risks

  • Framing risk with your stakeholder analysis
  • Aligning risk evaluation with stakeholder point of view

Targeting Your Recommendation

Delivering and positioning the solution

  • Three common decision-making heuristics
  • Aligning the business case with stakeholders

Aligning and prioritizing initiatives

  • Prioritizing and selecting alternatives
  • Selecting the business case delivery methodology

Crafting a Persuasive Business Case

Preparing the document

  • Overcoming the business document paradox
  • Minimizing content to get maximum results

Polishing the Executive Summary

  • Exploiting the Executive Summary template
  • Avoiding common mistakes

Presenting the Business Case

Organizing your presentation

  • Revisiting key decision-maker hot buttons
  • Preparing the message
  • Sequencing the content
  • Tailoring your presentation to the audience

Selecting the delivery medium

  • Communicating your case with confidence
  • Templates to build powerful presentations and wall-walks

Improving the presentation

  • Validating your presentation
  • Generating feedback for improvement

You Will Learn How To
  • Analyze, create and communicate a successful business case to meet your organization's unique needs
  • Translate a concept or initiative into a range of viable options for achieving organizational goals
  • Identify and compare costs and benefits of alternative solutions
  • Apply risk assessment techniques to forecast and mitigate potential problems
  • Prioritize alternative solutions according to key decision criteria
  • Present the business case effectively to critical stakeholders to gain acceptance

Course 212 Content

Introduction

  • Fundamentals of a business case
  • Where the business case fits into the project life cycle
  • Recognizing decision makers
  • Business case as an Organization Process Asset (OPA)

Defining the Business Case

The six-step process model

  • Focusing on the required elements
  • Examining the role and value of the steps

Identifying the benefits and risks of the process

  • Clarifying the business drivers
  • Proving that benefits are realized

Scoping the Business Case

The two-step scoping process

  • Harvesting stakeholder perceptions
  • Collecting the business requirements

Applying the stakeholder perception matrix

  • Creating the problem and opportunity statement
  • Writing business requirements

Detailing the Initiative

Conducting stakeholder analysis

  • Identifying business-level stakeholders
  • Eliciting tacit knowledge from stakeholders

Analyzing user scenarios

  • Structuring and interpreting the scenarios
  • Diagramming as an effective tool

Analyzing Your Options

Developing possible alternatives

  • Practical tools for researching alternatives
  • Investigating your options to derive alternate solutions

Comparing costs and benefits

  • Categorizing tangible and intangible benefits
  • Evaluating and selecting financial appraisal methods

Forecasting benefits

  • Creating a benefits rationale
  • The impact of time and risk

Applying basic cost models

  • Four common financial analysis tools
  • Creating a cost model

Managing Risk in Your Business Case

Risk assessment methods and tools

  • Creating and using a risk register
  • Applying the risk assessment matrix

Prioritizing risks

  • Framing risk with your stakeholder analysis
  • Aligning risk evaluation results with stakeholder point of view

Prioritizing Alternative Solutions

Examining decision processes

  • Evaluating three common decision-making models
  • Heuristics: rule-based decision making

Delivering and positioning the solution

  • Prioritizing and selecting alternatives by key decision criteria
  • Aligning the business case with decision processes
  • Selecting the business case delivery methodology

Crafting a Persuasive Executive Summary

Preparing the document

  • Outlining the format and contents
  • Overcoming the business document paradox
  • Minimizing content to get maximum results

Polishing the summary

  • Avoiding common mistakes
  • Applying fundamental too
    RealityPlus
    Throughout this course, you are immersed in a computer- and video-enhanced experience which simulates a real-world business case analysis that yields tangible work products and deliverables. Activities include:
    • Developing and presenting a real business case
    • Analyzing your stakeholders
    • Applying key interview skills
    • Determining user scenarios for the proposed process or product
    • Identifying and prioritizing alternative solutions
    • Performing cost-benefit analysis
    • Capturing and prioritizing risk using a business case Risk Register
    • Prioritizing alternative solutions to align with key business criteria
    • Creating a persuasive executive summary


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    • C Classroom
    • V Virtual Live
    • Cv In-Class Virtual
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Virtual Live3/21/2018 9:00:00 AM<span class="course-type type-v" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'VILT')" onmouseout="clearHoverInfo()">V</span>2 days1395.002403154
MD Rockville3/21/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1395.002401226
MD Columbia3/21/2018 9:00:00 AM<span class="course-type type-cv" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'HVILT')" onmouseout="clearHoverInfo()">Cv</span>2 days1395.002418055
Virtual Live4/25/2018 9:00:00 AM<span class="course-type type-v" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'VILT')" onmouseout="clearHoverInfo()">V</span>2 days1395.002403158
VA Herndon4/25/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1395.002401230
NY New York4/25/2018 9:00:00 AM<span class="course-type type-cv" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'HVILT')" onmouseout="clearHoverInfo()">Cv</span>2 days1395.002418071
Virtual Live6/25/2018 9:00:00 AM<span class="course-type type-v" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'VILT')" onmouseout="clearHoverInfo()">V</span>2 days1395.002403155
MD Annapolis6/25/2018 9:00:00 AM<span class="course-type type-cv" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'HVILT')" onmouseout="clearHoverInfo()">Cv</span>2 days1395.002418026
Virtual Live9/4/2018 9:00:00 AM<span class="course-type type-v" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'VILT')" onmouseout="clearHoverInfo()">V</span>2 days1395.002403159
MD Rockville9/4/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1395.002401225
NJ Princeton9/4/2018 9:00:00 AM<span class="course-type type-cv" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'HVILT')" onmouseout="clearHoverInfo()">Cv</span>2 days1395.002418052
VA Herndon10/22/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1395.002401229
Virtual Live10/22/2018 9:00:00 AM<span class="course-type type-v" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'VILT')" onmouseout="clearHoverInfo()">V</span>2 days1395.002403162
ON Ottawa10/22/2018 9:00:00 AM<span class="course-type type-cv" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'HVILT')" onmouseout="clearHoverInfo()">Cv</span>2 days1395.002418123
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