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Coaching is a set of practical skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of styles to suit both the situation and the personality of the coachee. This course shows learners what fosters a productive coaching relationship and what prevents such relationships. The course analyzes the role of the coach and examines learning styles to see how adults approach learning tasks in different ways.

Learning Objectives
  • Recognize the value of making a connection with the coachee.
  • Establish rapport with coachees in described situations.
  • Maintain rapport with a coachee by reacting appropriately to the positive and negative signs given.
  • Distinguish between the positive and negative signals given by a coachee.
  • Develop a positive coaching relationship with a coachee.
  • Identify the value of creating a positive coaching environment.
  • Apply the correct techniques to remove coachees' barriers to coaching .
  • Use a positive approach when coaching in a given scenario.
  • Recognize the benefits of using different roles with coachees.
  • Match the appropriate coaching role to the coachee's needs based on the Skill Will matrix.
  • Use a directing coaching role in a given scenario.
  • Apply a guiding coaching role in a given scenario.
  • Coach using an exciting coaching role in a given scenario.
  • Apply a delegating coaching role in a given scenario.
  • Audience

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