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What makes coachees receptive to your advice? What makes them willing to listen? Much of your success depends on the mindset, moods, and emotions of the people you coach. If they are feeling negative about the coaching experience or overcome with anxiety about poor workplace performance, they are unlikely to be receptive--no matter how valuable your insight may be. Getting in tune with your coachee's emotions is something that will take time. But you need to remotivate and reinvigorate them if you want to get results from your coaching session. Your coachees' feelings may be dependent on their personality or emotions about the current situation they face. Are they feeling nervous, poorly motivated, or out of control? You need to read the signals correctly and respond accordingly to improve their mental states. Of course, your own frame of mind also has an impact on the effectiveness of your coaching sessions. If you feel out of your depth or challenged by the content of the session, it's likely to affect your performance too. Recognizing your mindset and mood and the mindset and mood of your coachees is vital. It is only by doing this that you and your coachees will enjoy positive and successful coaching relationships.

Learning Objectives
  • Recognize the benefits of understanding the coach's and the coachees' mindsets and emotions.
  • Take appropriate action to deal with superior and inferior emotions in coachees.
  • Distinguish between superior and inferior emotions in coachees.
  • Identify action to be taken to control emotions when coaching.
  • Recognize the benefits of understanding the coachee's motivation.
  • Adopt an appropriate strategy to deal with different cycles of motivation.
  • Differentiate between positive and negative cycles of motivation.
  • Use appropriate techniques to effectively coach Theory X and Theory Y coachees.
  • Distinguish between the characteristics of McGregor's Theory X and Theory Y of motivation.
  • Analyze a coachee's motivation using Herzberg's hygiene-motivation theory.
  • Distinguish between hygiene and motivation factors using Herzberg's theory of motivation.
  • Recognize the value of understanding and improving mental states for coaching.
  • Identify a coachee's locus of control.
  • Apply the steps of mental rehearsal to improve a coachee's mental state.
  • Audience

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