With this course, networking professionals will gain the certification needed to confidently help create a telephony solution that is transparent, scalable, manageable and integrated within standard environments.
Implementing
CISCO Voice (Version 8.0) Communications and QoS |
|
Topics |
Introduction to Cisco Voice Gateways:
Understanding Cisco Unified Communications Networks and the role of
gateways; examining gateway call routing and call legs; configuring
gateway voice ports; and understanding DSP functionality, Codecs and
Codec Complexity. |
VoIP Call Legs:
Examining VoIP Call Legs and VoIP Media Transmission; explaining H.323,
SIP, & MGCP signaling protocal; describing requirements for VoIP Call
Legs; and configuring VoIP Call Legs. |
Cisco Unified Communications
Manager Express Endpoints Implementation:
Introducing, examining and configuring. |
Dial Plan Implementation:
Introducing Call Routing; understanding Dial Plans; describing Digit
Manipulation; and configuring path selection and calling privileges |
Gatekeeper and Cisco Unified
Border Element Implementation: Understanding and
examining. |
Quality of Service:Introducing
QoS; understanding QoS Mechanisms and Models; explaining classification,
marking, and link efficiency mechanisms; managing Congestion and Rate
Limiting; and understanding Cisco AutoQoS |
Exam |
Exam 642-436 CVOICE 8.0 |
|
Implementing Cisco Unified Communications
Manager (CIPT1 Version 8.0) |
Topics |
Introduction to Cisco Unified
Communications Manager: Understanding Cisco Unified
Communications Manager Architecture, deployment and redundancy options. |
Administering Cisco Unified
Communications Manager: Managing services, user
accounts, and initial configuration of Cisco Unified Communications
Manager; |
Single-Site On-Net Calling:
Understanding endpoints in Cisco Unified Communications Manager, and
implementing IP Phones. |
Single-Site Off-Net Calling:
Implementing PSTN Gateways in Cisco Unified Communications Manager;
configuring Cisco Unified Communications Manager Call-Routing
Components; and using Partitions and CSSs to implement Calling
Privileges for On-Net Calls. |
Implementing Gateway Selection
and PSTN Access Features: Time Schedules and Time
Periods; implementing gateway selection and CoS; implementing 911,
Vanity Numbers and Carrier Selection; and CMC and FAC. |
Implementing Call Coverage in
Cisco Unified Communications Manager: Call-coverage
support, shared lines, and call hunting. |
Media Resources:
Implementing media resources in Cisco Unified Communications Manager. |
Feature and Application
Implementation: Configuring Cisco IP phone services;
Configuring Cisco Unified Communications Manager Native Presence |
Configuring Cisco Unified
Mobility: Implementation requirements and
considerations. |
Exam |
Exam 642-446 CIPT1 8.0 |
|
Implementing Cisco Unified Communications
Manager (CIPT2 Version 8.0) |
Topics |
Multisite Deployment Implementation:
Identifying issues and solutions in a multisite deployment; amd
implementing multisite connections and a dial plan for international
multisite deployments. |
Centralized Call-Processing
Redundancy Implementation: Examining remote site redundancy options;
implementing SRST and MGCP Fallback; and implementing Cisco Unified
Communications Manager Express in SRST mode. |
Bandwidth Management and CAC
Implementation: Managing bandwidth and implementing CAC. |
Implementation of Features and
Applications for Multisite Deployments: Implementing device mobility and
Cisco extension mobility. |
Call Control Discovery:
Implementing SAF and CCD. |
Exam |
Exam 642-456 CIPT2 8.0 |
|
Integrating Cisco Unified Communications
Applications (CAPPS Version 8.0) |
Topics |
Introduction to Voice Mail: Voice-mail
integration and general requirements. |
Cisco Unity Connection in a
Cisco Unified Communications Manager Environment: Integrating with Cisco
Unified Communications Manager; configuring the Cisco Unity Connection
System; using Cisco Unity Connection Partitions and Search Spaces;
implementing Cisco Unity Call Connection Call Management; configuring
Cisco Unity Connection Users; and monitoring and troubleshooting Cisco
Unity Connection. |
Cisco Unity Express
Implementation in Cisco Unified Communications Manager Express
Environment: Understanding, configuring and troubleshooting Cisco Unity
Express; integrating Cisco Unity Express with Cisco Unified
Communications Manager Express; configuring Cisco Unity Express users;
and understanding Cisco Unity Express Auto Attendant. |
Voice Profile for Internet Mail
Implementation: Understanding VPIM; implementing VPIM in Cisco Unity
Connection; and implementing VPIM in Cisco Unity Express. |
Cisco Unified Presence
Implementation: Understanding Cisco Unified Presence and its components
and communication flows; integrating Cisco Unified Presence; configuring
Cisco Unified Presence features and implementing Cisco Unified Personal;
and verifying and troubleshooting tools for Cisco Unified Presence
components. |
Exam |
Exam 642-467 CAPPS 8.0 |
|
Troubleshooting Cisco Unified
Communications (TVOICE Version 8.0) |
Topics |
Introduction to Troubleshooting Cisco
Unified Communications Solutions: Identifying Cisco Unified
Communications Deployments; using troubleshooting methodology and
monitoring tools. |
Cisco Unified Communications
Manager Troubleshooting: Troubleshooting common gateway, endpoint
registration, Cisco Unified Communications Manager availability,
database replication, and LDAP integration issues. |
Troubleshooting Call Setup
Issues: Examining call set up issues and causes; troubleshooting
on-premises single-site calling and on-net and off-net multisite calling
issues. |
SAF and CCD Issues:
Troubleshooting SAF and CCD. |
Troubleshooting Cisco Unified
Communications Manager Features and Application Issues: Troubleshooting
device mobility, Cisco extension mobility, Cisco Unified mobility, and
Cisco Unified Communications Manager Native Presence issues. |
Voice Quality and Media
Resources Issues: Troubleshooting MOH, MTP, Voice Quality and Transcoder
issues, and issues with conferences and RSVP agents. |
Exam |
Exam 642-427 TVOICE 8.0 |