Course Description
In this course, students will be introduced to the command-line interface and mac OS Recovery. They will also manage user accounts and system resources.
COURSE OBJECTIVES:Upon successful completion of this course, students in this course will learn how to update, upgrade, and reinstall macOS Mojave, then set up and configure the new macOS. They will also be introduced to thecommand-line interface and macOS Recovery. Other course topics include: managinguser accounts, system resources, Time Machine, user home folders managing file systems, storage, encryption, permissions, using hidden items, shortcuts, file archiving file sharing, metadata, Spotlight, network services, host sharing, and creating a personal firewall and much more. The students will also learn all about macOS security and password changes.
Agenda
COURSE OUTLINE:Installation
- Prepare and partition the drive, install OS X Maverick, use the installer log files to verify
- a successful installation, configure OS X Maverick with the Setup Assistant, update
- software with Software Update and Installer, tips and techniques for troubleshooting
- an installation problem.
User Accounts
- Create and manage user accounts, create and manage administrator accounts, locate
- directory attributes, security, password selection, Keychain, and FileVault.
File Systems
- File systems supported by OS X Maverick, file and directory ownership and permissions,
- Disk Utility and file repair, using the command line for file management.
Data Management
- The root volume, file system layout, preferences, frameworks, file types unique to
- OS X Maverick (i.e., resource forks and packages), Spotlight, file archives, disk images.
- archiving and restoring data with Time Machine, managing backup data, how to
- access the data outside of Time Machine.
Applications and Processes
- Applications supported in OS X Maverick, applications created with different developer
- APIs, the UNIX concept of a process, the relationship of processes and applications,
- tools to monitoring and managing processes, application preferences,
- troubleshooting, Boot Camp.
Network Configuration
- Basic networking configuration, TCP/IP networking, Ethernet, AirPort, multiple network connections, appropriate use of network locations, isolating and troubleshooting network elements.
Network Services
- Connecting to common network resources, Network Users accounts with Directory Services, AFP, SMB, SSH, FTP, and WebDAV connections, Bonjour, NetBIOS, the network browser, isolating client software issues from network issues. Enabling network services on a OS X Maverick client, peer-to-peer collaboration, sharing files between Macs and Windows, sharing web documents, screen sharing, firewall as well as techniques to isolate server issues from client and network issues.
Peripherals and Printing
- Connecting peripherals to a Mac, cabling, connections, device drivers for common peripherals, managing printers, print-job management, printer PPDs and PDF workflow, techniques for isolating cabling, driver, or application issues.
System Startup
- Troubleshooting boot issues with a Mac at startup, phases of the startup process, which part of the system is active during each phase, issues that can arise, automatic process launching with launchd and login window startup items.
Certification
- Students can take the OS X Support Essentials 10.7 Exam to earn Apple Certified Support Professional (ACSP) 10.7 certification
Audience
People who manage computer networks or computer labs that run macOSPeople who support Mac users
Comments
Virtual Apple OS X Support Essentials Online Live training option
Imagine an industry-leading classroom training experience from wherever you have access to the Internet.
The Virtual Online Live events listed here gives you an effective and proven online virtual learning experience with the freedom to attend virtually from anywhere.
There is also an option of experiencing Online Live from one of the many national partner centers where a computer and headset will be provided for you.
This rich and engaging virtual classroom environment lets you conveniently interact with instructors and other students.
You will hear and see your instructor as they teach the course and answer your questions via voice or text.
Choose the online live virtual training option and you can access the recorded version even after the class has finished.
The onDemand labs give you access to the same client and server technologies covered in class so you can test, apply and hone your skills by accessing the labs before and even after the class.
Technical Requirements: a computer or laptop with a modern browser and high speed internet access along with one or two monitors.