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In this Scrum Master course, you acquire the specific skills, behaviors and the mindset necessary to become a successful Agile Scrum Master and change agent. Through training, practice sessions and role-playing activities, you learn how to lead Scrum Teams to Agile maturity, creating customer satisfaction with the continuous delivery of high value software.
This Scrum Master course provides practical skills for existing or aspiring Agile Scrum Masters. The Scrum Master's role is pivotal to confirming delivery of value “early and often” to the customer, and continuous improvement in an organization's application of Agile methodology. You learn how to ensure that the values and mandatory rules of the Scrum Framework are enforced by self-managing Scrum Teams. In addition, key facilitation skills required of a servant leader are taught, together with approaches for equipping you for effective change management in the wider organization.

Who Should Attend-
Practicing Scrum Masters, Product Owners, members of Scrum Development teams and anyone who needs to appreciate the role and competencies required of a Scrum Master. A basic knowledge of Agile is assumed.

You Will Learn How To:

    Lead your Agile Scrum Teams to high performance
    Become a Scrum Master and servant-leader to your Development Team, your Product Owner and your organization
    Apply effective Scrum facilitation techniques
    Act as an effective change agent and remove impediments
    Continuously develop your Scrum Master skills

Workshop Activities Include:

    Modeling the key behaviors of a great Scrum Master
    Overcoming dysfunctional team members and problem teams
    Designing effective retrospectives for Scrum Teams
    Facilitating collaboration games to help build teams
    Navigating organizational cultural inertia
    Creating a personal servant leadership action plan

Course Content-
Becoming a Scrum Master: Introduction to the Scrum Framework

    Articulating Scrum values
    Locating Scrum in empirical process theory
    Viewing the Scrum Framework as a container for Agile practices
    Distinguishing Scrum's focus on self-management from other Agile approaches

Defining the Scrum Master Role
Positioning the Scrum Master role in the Scrum Team

    Recognizing the new responsibilities of the Scrum Master role
    Differentiating servant leadership from traditional management practices

Identifying three key aspects of Agile servant leaders

    Facilitating the events of the Scrum framework
    Leading Scrum Teams to high performance
    Acting as organization-wide change agent

Coaching the Scrum Team
Managing conflict and change

    Forming cross-functional teams from individuals with different professional backgrounds
    Balancing conflicting opinions within the team
    Dealing with dysfunctional team members
    Protecting the team from outside interference

Developing Agile fluency

    Encouraging the team to be ADAPTIVE (Act, Diverge, Account, Probe, Try, Involve, Visualize, Expose)
    Creating a safe environment in which the team can explore novel solutions
    Helping the team acquire new "muscle memory"
    The Shu-Ha-Ri approach to adapt your coaching style

Identifying and Removing Impediments
Running mandatory Scrum events

    Facilitating the daily Scrum
    Designing engaging and effective Sprint Retrospectives
    Running collaboration games to identify and solve problems

Handling in-Sprint issues

    Developing responses to typical scenarios
    Providing timely feedback to impediment removal initiatives
    Visualizing the impact of action plans

Facilitating Change in the Wider Organization
Surviving corporate culture

    Recognizing the tension between empirical process control and traditional management culture
    Helping the team progress when the organization has not fully adapted to Agile
    Presenting the Scrum Framework to other stakeholders in the enterprise
    Finding working compromises when appropriate and necessary

Changing the enterprise

    Mapping spheres of influence and control within the organization
    Helping the enterprise to create environments in which Scrum Teams can flourish
    Applying the Agile Fluency Model to drive continuous improvement

Driving change with bottom up approaches

    Visualizing issues with improvement backlogs at multiple levels
    Collaborating with other Scrum Masters to identify opportunities for progress

Continuously Improving as a Scrum Master
Creating a personal development plan

    Practicing soft skills for more effective servant leadership
    Visualizing targets with a Personal Improvement Backlog
    Networking for mutual support and learning
    Benefiting from the wider Agile community

Measuring the performance of the Scrum Master

    Valuing the team performance as a yardstick of success
    Ensuring the right metrics are being collected
    Reflecting on past performance to improve future practice

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VA Reston1/22/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1595.002401008
VA Reston2/26/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1595.002401012
NY New York3/19/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1595.002401015
MD Rockville4/9/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1595.002401019
NY New York4/25/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1595.002401023
VA Reston4/30/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1595.002401027
VA Alexandria5/14/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1595.002401031
NY New York6/11/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1595.002401034
VA Reston6/25/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1595.002401007
MD Rockville7/23/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1595.002401011
NY New York8/20/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1595.002401014
VA Reston8/27/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1595.002401018
VA Reston10/1/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1595.002401022
VA Alexandria10/22/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1595.002401026
NY New York11/5/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1595.002401030
VA Reston11/26/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1595.002401035
MD Rockville12/10/2018 9:00:00 AM<span class="course-type type-c" style="cursor:default;word-wrap:normal;display:inline-block;" onmouseover="showHoverInfo(this, 'ProductTypeDescription' ,'ILT')" onmouseout="clearHoverInfo()">C</span>2 days1595.002401037
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