This course is taught using Microsoft Office 2016, which covers versions 2013 and 2016, as well as the interface with Office 365.
Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft Office Outlook to handle the emails and meeting invitations sent among employees.
In this course, you will explore the Outlook interface and when you are familiar with it, you will use Outlook to manage all aspects of email communications; use the Outlook calendar to manage appointments and meetings; use Outlook's People workspace to manage your contact information; create Tasks and Notes for yourself in Outlook; and customize the Outlook interface to serve your own personal needs.
This course is the first in a series of two Microsoft Office Outlook courses. It will provide you with the basic skills you need to start using Outlook to manage your email communications, calendar events, contact information, tasks, and notes. You can also use this course to prepare for the Microsoft Office Specialist (MOS) Certification exams for Microsoft Outlook.
This course is intended for people who have a basic understanding of Microsoft Windows® and want or need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks.
Lesson 1: Getting Started With Outlook
- Navigate the Outlook Interface
- Perform Basic Email Functions
- Use Outlook Help
Lesson 2: Composing Messages
- Create an Email Message
- Check Spelling and Grammar
- Format Message Content
- Attach Files and Items
- Enhance an Email Message
- Manage Automatic Message Content
Lesson 3: Reading and Responding to Messages
- Customize Reading Options
- Work with Attachments
- Manage Your Message Responses
Lesson 4: Managing Your Messages
- Manage Messages Using Tags, Flags, and Commands
- Organize Messages Using Folders
Lesson 5: Managing Your Calendar
- View the Calendar
- Manage Appointments
- Manage Meetings
- Print Your Calendar
Lesson 6: Managing Your Contacts
- Create and Update Contacts
- View and Organize Contacts
Lesson 7: Working With Tasks and Notes
- Manage Tasks
- Manage Notes
Lesson 8: Customizing the Outlook Environment
- Customize the Outlook Interface
- Create and Manage Quick Steps