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Description

High-performance organizations are those with a competitive edge but facilitating such an environment requires the right skillset. This course helps you assess your organization's potential for high performance in terms of its mission statement, strategy, performance measurement strategies, customer orientation, leadership, and culture.

Learning Objectives
  • Identify organizational factors that need to be coordinated for success
  • Recognize mission statements that indicate high-performance organizations
  • Identify characteristics of a high-performance measurement strategy
  • Recognize actions to make an organization more customer focused
  • Recognize typical actions of a leader of a high-performance organization
  • Determine if an organization's culture supports high performance
  • Audience

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