Course Duration: 60-Minutes
Target Audience: HR Professionals, Managers, Directors, Operational, Non Profit Organizations, crisis line staff, disaster recovery professionals and volunteers, municipal government disaster recovery teams
Radical Insight: Charmaine has trained thousands of people in five countries on resilience, wellness and compassion fatigue. Her first book was about resilience. She has been called into several communities to support their resilience building and recovery post disaster. She is a producer of an animated film teaching wellness/resilience following a community disaster. She was a RSW (Registered Social Worker) for many years and worked as a social worker, family mediator and crisis response worker. She has a Master’s Degree in Conflict Analysis and Management and a BA in Social Development Studies.
Course Summary: Charmaine will teach professionals and volunteers working in the non-profit industry how to identify and deal with the increased demands for services being put on organizations while at the same time supporting those working with clients.
Compassion Fatigue simply put is “fatigue, emotional distress, or apathy resulting from the constant demands of caring for others or from constant appeals from charities” and can put staff and volunteers at risk of becoming deeply impacted by the continuing stress of meeting the often overwhelming needs of client and community. Compassion fatigue can have a significant impact on a workplace if not identified and addressed. It can impact quality of service, job satisfaction, employee retention, employee’s emotional and physical health, and the workplace environment by decreasing productivity and workplace culture. Healthy resilient people make healthy resilient teams (and more resilient clients).
Learning Objectives - In this course you will learn: This presentation will help you: Recognize and identify the signs of grief, loss and compassion fatigue. Set healthy boundaries and stay true to your mandate. Implement a series of self-care and team care strategies to prevent compassion fatigue. Develop your own resilience program at work and for your personal life.
Who should attend?: Who should attend? This workshop will benefit leaders, front line staff, volunteers and first responders in the social profit and non-profit sector. This presentation is also helpful for professionals working in human resources, occupational capacity or workplace wellness programs.
Speaker Profile: Charmaine Hammond has been in the business of transforming lives, building sustainable collaborations, and helping businesses succeed for more than 25 years. She is committed to helping businesses and corporations form sustainable collaborations within their own companies and across departments, as well as with community organizations and stakeholders.
CSP™ Certified Speaking Professional, bestselling author ( 5 books & featured in 6 others) with a Master’s Degree in Conflict Management, she has developed collaborations and sponsorship relationships with more than 40 sponsors and 60 business partners and has helped her clients do the same.
Testimonials on the subject: "Charmaine has provided timely and effective conflict management training to managers at various levels in our organization. These are essentials skill for modern leaders. She is able to customize her presentations to suit specific needs and any size of group. In addition, she provides concise support material and follow-up as needed. I highly recommend her services." Tony Hamori, Chief Superintendent District Commander Southern Alberta RCMP (Royal Canadian Mounted Police)
I had the pleasure of contracting Charmaine to host a series of webinars for our provincial stakeholders in 2013. It was a wonderful experience with both content and implementation handled seamlessly and professionally. A great investment - hope to have another opportunity to work with Charmaine in the future. Verona Thibault, Saskatchewan Economic Development (SEDA) Association.