If it isn't documented, it didn't happen! In the world of Human Resources and employment, documentation regarding an employee's performance, behavior and discipline can make or break an organization's ability to discipline, terminate, or fairly promote, reward, and recognize employees.
Knowing how to properly document is an essential tool for Managers and Supervisors because they need to make a serious effect to record all of the events in the employment history of their employees - both positive and negative.
From a business perspective, training Managers and Supervisors how to write effective documentation is undoubtedly the easiest and least expensive thing an employer can do to stave off unwarranted employment claims and to avoid losing valuable employees.
But don't just document to document - poor documentation is worse than no documentation at all. From an HR perspective, training management staff on the do's and don'ts of effective documentation can help to defend against a whole host of unwarranted employment claims, including those that often begin as the result of poor, or no, documentation.
Why should you Attend: Documenting employee performance and behavior is critical because memories aren't perfect. The expectation of remembering a specific performance issue involving one of a hundred employees months or even years ago isn't realistic.
Moreover, because the unfortunate reality is that we live in an increasingly litigious society, an employee may deny that the performance issue ever occurred. When that happens, it usually results in a "he said, she said" situation when the employer tries to justify a personnel decision.
The absence of solid documentation is the single most common mistake employers make when handling discipline or terminations. Not properly documenting can hurt you in unemployment compensation disputes, workers' compensation cases, and other legal matters. Good records, on the other hand, can mean the difference between winning and losing a lawsuit.
It's important to have a solid understanding of the do's and don'ts of documenting performance and behavior to minimize the stress level for both employees and their managers, as well as maximize the effectiveness of your performance review process. Attendance at this webinar will provide participants with the knowledge of what to do and not do when documenting an employee's performance.
Termination is one of the most difficult things a manager must do. -Proper documentation of the employee's performance and behavior is critical and can make the difference between a defense verdict and a large jury award.
Areas Covered in the Session:
What, When and How to Document
Types of Documentation
Creating Bullet-Proof Documentation
Best Practices & Guideline when Documenting Employee Performance
Documentation Examples: The Good, the Bad, and the Ugly!
Subjective vs. Objective Terminology
Tactics for providing Effective Feedback
Handling Employee Rebuttals to Feedback
Analyzing Discipline Problems
Pitfalls to Avoid when Assessing Performance
Employee Documentation's role in Investigations and Lawsuits
- Senior Management
- Human Resource Managers
- Payroll Professionals
- Managers & Supervisors
- Compliance Professionals
- Operations Professionals
- Business Owners
• Senior Management
• Human Resource Managers
• Payroll Professionals
• Managers & Supervisors
• Compliance Professionals
• Operations Professionals
• Business Owners