Course Description
Getting promoted to the role of supervisor is a great achievement. Getting work done through others is a special challenge to all new supervisors, and even some established ones, but it is a skill that can be learned and mastered. The ability to thoughtfully delegate tasks involves four major functions–planning, organizing, motivating, and controlling. Delegation Skills Training for Leaders explains each of these areas and more. As a supervisor, you are responsible for the work of others, and taking the time to match tasks with employees’ special skills and abilities is the key to your success. The act of delegating work also involves honing your interpersonal skills, being able to judge the readiness of an employee to take on a project, and being able to instill confidence in that employee to get the job done. Finally, if you are having trouble entrusting others to perform specific tasks, this book will help you become more comfortable in sharing responsibility and letting go of the “I-can-do-it-all-myself” mindset.
Course Content:
The Role of the Manager
Topic A: Management and the Delegation Process
Topic B: Planning
Topic C: Organizing
Topic D: Motivating
Topic E: Controlling
Topic F: Getting Work Done in Organizations
Topic G: Technical, Human, and Conceptual Skills
Topic H: What Can Delegating Do for Me?
Analyzing Personal Delegation Skills
Topic A: How Well Do I Delegate?
Topic B: Am I Employing the Right People?
Topic C: Developing Employees to Handle Complex Tasks
Topic D: Symptoms of Poor Delegation
Topic E: Common Barriers to Delegation
Topic F: Removing Obstacles to Delegation
Topic G: Dispelling Leadership Fears and Fallacies
Preparing to Delegate
Topic A: Analyzing Your Job
Topic B: Deciding What to Delegate
Topic C: Targeting Areas of Delegation
Topic D: Planning the Delegation
Topic E: Selecting the Right Person
Topic F: Criteria to Consider
Topic G: Delegating to Develop Employees
Carrying Out the Delegation
Topic A: Communicating the Delegation
Topic B: Getting the Results You Expect
Topic C: Six Levels of Authority
Topic D: Teaching Problem-Solving Techniques
Topic E: Following Through
Topic F: Solving Delegation Problems
Topic G: Delegator’s Troubleshooting Guide
Topic H: Monitoring Progress to Ensure Success
Using Delegation for Managing Change
Topic A: Change Requires Smooth Transitions
Topic B: Understanding Resistance to Change
Topic C: Adjusting Your Approach
Topic D: Focusing Employee Efforts