Course Description
Most business and technical stakeholders are vividly aware that, in order to come up with good solutions, we need to be able to describe, understand, and communicate our organizations' business processes, end-to-end and top-to-bottom. Yet, despite decades of flowcharting-talk and uncounted number of Visio diagrams, we are still struggling with this challenge. Without doubt, this is a major contributor to projects that fail to deliver (e.g. cancelled, over schedule and/or budget, products of poor quality or that include either only a fraction of the required functionality or functionality that nobody ever uses).
In the last couple of years, more and more organizations have adopted a new standard: Business Process Model and Notation (BPMN). By now, a de-facto standard for business process modeling, BPMN enables bridging the communication gap between business and technical people by providing an effective, efficient, and flexible way to capture, model, analyze, and design business processes, in a way that is easily understood by all interested parties.
This BPMN Training course is based on BPMN 2.0 and will teach you how to use BPMN effectively and correctly and arm you with techniques and tools to make sure that you are doing BPMN the right way. Learn how to create descriptive models, analytical models, and more the right way with BPMN.
Objectives
What you will learn:
· Bridge the communication gap between business and IT
· Enable process collaboration and accountability
· Create high-level (whole-picture) models that describe an organization's end-to-end processes
· Design and optimize processes, by progressively elaborating high-level models (Descriptive level) into hierarchical and more detailed process models (Analytical level)
· Streamline process and requirements documentation by using the same notation and syntax to capture processes at all stages of the SDLC
· Enhance knowledge management (creating, sharing, training, reuse, etc.) by eliminating the need to duplicate and/or translate process definitions
· Increase productivity by enabling process engineers to elaborate Analytical models into Executable models (rather than starting from scratch each time)
· Enable scope management and prioritization
· Facilitate adoption/customization of BPM/BPMN/BPMS tools
· Enable process simulations to validate and optimize business processes (e.g. process & cycle times, costs, resource utilization, etc.)
Agenda
Part 1: Intro & Core Concepts
1. Models and modeling goals
2. Processes/process types
3. Process modeling
4. BPMN in Context: BPM & BPMS
5. Historical background
6. Comparison with alternative modeling methods
Part 2: BPMN Notation & Element Types
1. BPMN Standard: Notation/symbols, Syntax, and Semantics
2. Modeling levels/palettes: Descriptive, Analytical, Execution
3. Work-performing elements: Processes, Activities (Tasks/Sub-Tasks)
4. Work-routing elements: Sequence & Message Flow, Gateways
5. Work-partitioning elements: Pools & Lanes
6. Events
7. Data Objects
8. Artifacts
Part 3: Descriptive Models (Level 1 Palette)
1. Purpose & target audience
2. Core elements
3. Method and style
4. Examples
Part 4: Analytical Models (Level 2 Palette)
1. Purpose & target audience
2. Additional elements
3. Method and style
4. Examples
Part 5: BPMN Practices
1. Common pitfalls & how to avoid them
2. Best practices
Part 6: Process Analysis & Design, using BPMN
1. BPMN Syntax Validation
2. BPMN Method & Style Validation
3. Tokens & Workflow Patterns
4. Optimizing Processes: Analysis & Design
Part 7: Advanced Topics
1. Process Simulations
2. BPMN Processes and Business Rules/Decisions
3. Event Sub-processes
4. Choreography diagrams
5. Executable models
Part 8: BPM/BPMN Career, Resources
1. IIBA and Process Modeling
2. OMG Certified Expert in BPM (OCEB)
3. Other certifications
4. Resources
Part 9: BPMN Tools
1. Whiteboards, Sticky-Notes, etc.
2. Diagramming tools vs. Modeling tools
3. BPMN vs. BPMS
4. Commercial & Open-source tools
Part 10: Case Study & Hands-on Exercises
Comments
Office Policy: In fairness to all participants, anyone arriving more than 30 minutes late will be rescheduled for another class date.
Cancellation Policy: No Shows: If you are registered for a class and do not attend and fail to contact our office to cancel or reschedule, a fee equivalent to your daily rate will be applied.
Rescheduling: Productivity Point reserves the right to cancel or reschedule any training course.Should we reschedule a course, a full credit will be applied to the rescheduled course. Productivity Point cannot assume responsibility for any other costs to the student (i.e.non-refundable airline tickets). Class credits are redeemable for up to 1 years.
Cancellations: There is no charge for cancellations that are made Ten (10) or more business days prior to the scheduled training date. Cancellations that are made nine (9) business days or less of the scheduled training date are considered “late cancellations” and the full price of the class will be charged.All training cancelled within 10 or more business days' notice will have a credit on account in the full amount of purchase. This credit can be applied to any Productivity Point products or services for up to 1 year from the date of original transaction. There are no refunds.