Course Description
You also will learn best practices for investigating FMLA abuse, work-related injuries, workers' compensation fraud, conflict of interest, and how to work with external resources such as private investigators and law enforcement agencies. Additionally, this course provides contemporary tools, advanced techniques, and best practices for conducting effective investigations that minimize organizational liability and reinforce integrity in internal processes.
Often senior leadership turns to HR for advice and counsel when there are allegations of employee misconduct, but if you don't know how to handle these issues - both immediately and correctly - it could mean fines, penalties, and expensive litigation. This advanced course is the best investment in upgrading your skills while also minimizing organizational risk. By attending this course, you will learn practical tools, tips, and techniques to improve your investigative skills - and boost your confidence in handling sensitive and complex employee issues.
Agenda
Specifically, you will learn:
Steps for responding to - and investigating - a potential Title VII violation
How to handle an EEOC charge
Methods for identifying and investigating workers compensation and disability fraud
How to properly investigate FMLA and other leave abuse cases
What to do when you're notified of a potential violation of anti-discrimination laws
Current issues involving the NLRB - and challenges to the investigative process
Steps for identifying - and investigating - persons who have the potential for committing an act of workplace violence
Best practices for gathering and preserving physical, digital, and documentary evidence
Steps for interviewing difficult and hostile witnesses to obtain testimonial evidence
Advanced techniques for investigative interviewing
Proven procedures for developing, acquiring, and documenting testimonial evidence
When - and how - to involve law enforcement in an internal investigation
How to prepare a "court ready" investigate report
How to handle post-investigative issues, including defending investigative finds in arbitration hearings, unemployment hearings, and insurance claims
How to minimize the risks of retaliation and expensive legal claims against the organization
Recent court cases: what went wrong, and how you can keep it from happening to you
PHR / SPHR Re-Certification Credits!
This program is approved for 12 re-certification credit hours through the HR Certification Institute.
This program is valid for 12 PDCs for the SHRM-CP or SHRM-SCP.