Course Description
Having to fire an employee is never an easy task. Sometimes, despite attempts of open communication and encouraging performance, an employee will need to be terminated from the company. One of the hardest aspects of preparing to fire an employee is to separate the emotions from the facts. Firing an employee should always be a last resort, so it is important that the manager has covered all other avenues possible before moving forward.
With our Employee Termination workshop, your participants will begin to see how important it is to develop a core set of skills when they find themselves in a situation where they have to let an employee go.
At the end of this workshop, participants should be able to:
Create employee performance plans
Identify employees who should be terminated
Establish effective termination meetings
Know the “Do’s” and “Don’ts” of firing an employee
Be able to conduct exit interviews
Agenda
Course Core Competencies:
Module 1: Placing an Employee on a Performance Improvement Plan (PIP) Before Firing
Topic A: Justification
Topic B: Validate
Topic C: Include
Topic D: Be Grateful
Module 2: Employees Who Should Be Terminated (I)
Topic A: Feeling of Entitlement
Topic B: Cannot Perform Job Functions
Topic C: Can’t Function with Other Employees
Topic D: They Overpromise and Under Deliver
Module 3: Employees Who Should Be Terminated (II)
Topic A: Blatant Disregard for Customers
Topic B: They Are Unreliable
Topic C: Don’t Adhere to Code of Conduct
Topic D: Use Company Property for Personal Use
Module 4: Things to Consider When Setting Up the Termination Meeting
Topic A: Meeting Attendees
Topic B: Venue of the Meeting
Topic C: Security Presence
Topic D: Logistics
Module 5: The Correct Way to Fire an Employee (I)
Topic A: Use Positive Language
Topic B: Review Past Feedback
Topic C: Concentrate on Specific Behavior
Topic D: Fire Early in the Week
Module 6: The Correct Way to Fire an Employee (II)
Topic A: Keep it Short
Topic B: Have Employee Sign Release
Topic C: Transfer Terminated Employee’s Functions
Topic D: Avoid Fighting Unemployment Claims with Employee
Module 7: What an Employment Termination Checklist Should Contain
Topic A: Notification to Human Resources
Topic B: Systems Access Terminations
Topic C: Return of Company Property
Topic D: Benefits Status
Module 8: The “Don’ts” of Firing an Employee (I)
Topic A: No Performance Improvement Plan
Topic B: Using an Electronic Method
Topic C: Fire Without a Witness
Topic D: Provide Long Reason for Firing
Module 9: The “Don’ts” of Firing an Employee (II)
Topic A: Not Making the Decision Final
Topic B: Let Employee Take Company Property
Topic C: Allow Access to Work Area
Topic D: Permit Information System Access
Module 10: Conduct Effective Exit Interview
Topic A: When, How, and Who
Topic B: Objective of the Process
Topic C: Company Readiness for Exit Interviews
Topic D: Execute the Feedback Results