Course Description
The following is the course description for the Knowledge Management Course:
The Knowledge Management workshop will give participants the tools that they will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.
You Will:
This workshop is designed to help you in the following ways:
Understand the basic concept of knowledge management (KM)
Identify the do’s and don’ts of KM
Identify the KM life cycle
Identify the new KM paradigm
Identify the KM models
Understand how to build a KM rational for your company
Understand how to customize KM definitions
Identify the steps to implementing KM in your organization
Identify tips for success
Understand the advance topics in KM
Agenda
Course Core Competencies:
Module 1: Understanding Knowledge Management
Topic A: What is Knowledge
Topic B: What is Knowledge Management
Topic C: A Brief History
Topic D: Applications in the Workplace
Module 2: Do’s and Don’ts
Topic A: Data, Information, and Knowledge
Topic B: The Tacit Mode
Topic C: The Explicit Mode
Topic D: Identifying Conversion Categories
Module 3: The Knowledge Management Life Cycle
Topic A: Understanding Episodes
Topic B: Acquisition
Topic C: Knowledge
Topic D: Integration
Module 4: The New Knowledge Management Paradigm
Topic A: Paradigms of the Past
Topic B: The New Paradigm
Topic C: Implications and Applications
Topic D: The Knowledge Management Endgame
Module 5: Knowledge Management Models
Topic A: The Nonaka and Takeuchi Models (SECI)
Topic B: Wiig Model
Topic C: Kakabadse Model
Topic D: Boisot Model
Module 6: Building a Knowledge Management Rationale
Topic A: Why Rationale is Necessary
Topic B: Building a Business Care
Topic C: Finding Success Stories
Topic D: The Commoditization/Customization Model
Module 7: Customizing Knowledge Management Definitions
Topic A: Components of a Knowledge Management Definition
Topic B: Customizing the Components
Topic C: Sample Definitions
Topic D: Creating a KMBOK
Module 8: Implementing Knowledge Management in Your Organization
Topic A: Gathering Support
Topic B: Identifying Opportunities for Revenue Streams
Topic C: Key Knowledge Management Techniques
Topic D: A Map for Success
Topic E: The No-Budget Scenario
Module 9: Tips for Success
Topic A: About the Chief Knowledge Officer
Topic B: Knowledge Management Skill Checklist
Topic C: The Knowledge Management Imperative
Topic D: The Hype Curve
Topic E: Barriers and Helpers to Success
Module 10: Advance Topics
Topic A: The Knowledge Management Maturity Model
Topic B: Absorptive Capacity
Topic C: Rustiness
Topic D: Process Model Types