Planning, Deploying, and Managing Microsoft® Exchange Server 2010 Unified Messaging Training Course

Students will learn upgrading from Microsoft Exchange Server 2007 UM to Exchange 2010 UM, Microsoft Office Communications Server 2007 integration, and tools and processes to support Unified Messaging planning, installation/setup, and implementation.

Lesson 1: Overview of Exchange 2010 Unified Messaging
Introduction to Exchange 2010 Unified Messaging Overview of Changes to Unified Messaging in Exchange 2010 Arbitration Mailbox Improved Name Resolution

Lesson 2: Exchange 2010 Unified Messaging Architecture
Exchange 2010 Unified Messaging Server Topologies Exchange 2010 Unified Messaging Logical Design Exchange 2010 Unified Messaging Server Capacity Planning Exchange 2010 Unified Messaging Availability VoIP Gateway Capacity Planning and Ports Calculation Exchange 2010 Unified Messaging Audio Codecs

Lesson 3: Exchange 2010 Unified Messaging Setup and Language Support
Changes in Exchange 2010 Unified Messaging Setup Installing the Exchange 2010 Unified Messaging Server Role Internationalization Lab : Installing a Language Pack Lab : Removing a Language Pack

Lesson 4: Upgrading Exchange Server 2007 to Exchange 2010 Unified Messaging
Upgrade Requirements and Scenarios Adding an Exchange 2010 UM Server to an Existing Exchange Server 2007 UM Environment Call Flow After Introducing an Exchange 2010 Unified Messaging Server Migration Issues Lab : Exploring Exchange Server 2007 Unified Messaging Objects Before and After Upgrade Lab : Examining Network Trace for Different Call-routing Scenarios

Lesson 5: Call Answering Rules
Call Answering Rules Overview Administering Call Answering Rules Troubleshooting Issues with Call Answering Rules Lab : Working with Call Answering Rules Lab : Troubleshooting with MFCMapi

Lesson 6: Voice Mail Preview
What Is Voice Mail Preview? Voice Mail Preview User Administration and Experience Lab : Verifying Voice Mail Preview Settings Lab : Observing How Voice Mail Preview Works and Fails

Lesson 7: Protected Voice Mail
Overview of Protected Voice Mail Active Directory Rights Management Service Supported Protected Voice Mail Operations Implementing Protected Voice Mail Lab : Configuring RMS Lab : Configuring Protected Voice Mail

Lesson 8: Message Waiting Indicator
Overview of Message Waiting Indicator Configuring Message Waiting Indicator Message Waiting Indicator Design and Support Issues Lab : Verifying Message Waiting Indicator Settings Lab : Setting Up SMS Text Message Notifications

Lesson 9: Faxing with Exchange 2010 Unified Messaging
Overview of Faxing with Exchange 2010 Unified Messaging Configuring Exchange 2010 Unified Messaging Faxing Lab : Verifying Fax Provisioning Lab : Changing Fax Configuration

Lesson 10: Integrating Office Communications Server 2007 R2 with Exchange 2010 Unified Messaging
Exchange 2010 Unified Messaging and Office Communications Server 2007 R2 Integration Exchange 2010 Unified Messaging Integration with Office Communications Server 2007 R2 Enterprise Voice Office Communications Server 2007 R2 Integration with Outlook Web App Lab : Integrating Office Communications Server 2007 R2 and the Outlook Web App Chat Feature