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Description

In "Virtual Team Management: Coaching Virtual Team Members," you will learn how to use coaching techniques to improve your virtual team members' performance, such as how to prevent and resolve conflict in virtual teams and how to provide recognition appropriately. In addition, you will learn the steps you should follow when addressing performance issues with virtual team members, as well as the process for managing a team member's career development.

Learning Objectives
  • Identify four actions that can enhance the communication process among virtual team members
  • Identify the four sources of conflict in a virtual team
  • Identify three tools for identifying conflict
  • Sequence the six steps for resolving team conflict
  • Sequence the five steps of the coaching process
  • Identify three reasons why recognition is important to virtual team members
  • Select three ways to identify virtual team member performance issues
  • Sequence the five steps for addressing performance issues with virtual team members
  • Identify the career barriers of virtual team members
  • Identify the career advantages of virtual team members
  • Identify ways to facilitate the career development of virtual team members
  • Sequence the five steps of the process for managing a team member's career development
  • Audience

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