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ITIL

ITIL Training Classes and Seminars

TrainUp.com is your one-stop source for the best itil training courses nationwide. Start your search now and browse more than 53 live instructor-led itil training classes near you, from the industry's best itil training companies such as SkillSoft, New Horizons, and Pink Elephant. TrainUp.com also lists more than 0 self-paced online itil certification training courses, micro-learning videos, and eLearning bundles. If you are in need of group itil training solutions for your team, visit our on-site itil training page to request a training quote today. We will bring the best instructor to you!

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ITIL Training Courses and Seminars

TrainUp.com is your one-stop source for the best itil training courses nationwide. Start your search now and browse more than 53 live instructor-led itil training classes near you, from the industry's best itil training companies such as SkillSoft, New Horizons, and Pink Elephant. TrainUp.com also lists more than 0 self-paced online itil certification training courses, micro-learning videos, and eLearning bundles. If you are in need of group itil training solutions for your team, visit our on-site itil training page to request a training quote today. We will bring the best instructor to you!

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Instructor-Led
Live Training
(78 Classes)
Live(78)
Individual Online
Self-Paced Courses
(171 eLearning Courses)
online(171)
E-learning bundles
& Video Collections
(13 Bundles)
bundles(13)
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ITIL® Foundation
ITIL Foundation
# of Event(s)
85
x
view all dates and locations.
# of Event(s)
85 EVENTS
Duration
3 days
Duration
3 days
Price: $2495 VIEW DETAILS

ITIL® Intermediate Lifecycle: Service Transition
# of Event(s)
158
x
view all dates and locations.
# of Event(s)
158 EVENTS
Duration
4 days
Duration
4 days
Price: $2595 VIEW DETAILS

ITIL® Intermediate Capabilities: Planning Protection & Optimization
# of Event(s)
87
x
view all dates and locations.
# of Event(s)
87 EVENTS
Duration
5 days
Duration
5 days
Price: $3095 VIEW DETAILS

ITIL® Intermediate Lifecycle: Service Design
# of Event(s)
167
x
view all dates and locations.
# of Event(s)
167 EVENTS
Duration
4 days
Duration
4 days
Price: $2595 VIEW DETAILS

ITIL® Intermediate Capabilities: Operational Support and Analysis
# of Event(s)
147
x
view all dates and locations.
# of Event(s)
147 EVENTS
Duration
5 days
Duration
5 days
Price: $3095 VIEW DETAILS

ITIL® Intermediate Capabilities: Release Control & Validation
# of Event(s)
87
x
view all dates and locations.
# of Event(s)
87 EVENTS
Duration
5 days
Duration
5 days
Price: $3095 VIEW DETAILS

ITIL® Intermediate Capabilities: Service Offerings & Agreements
# of Event(s)
127
x
view all dates and locations.
# of Event(s)
127 EVENTS
Duration
5 days
Duration
5 days
Price: $3095 VIEW DETAILS

ITIL® Intermediate Lifecycle: Continual Service Improvement
# of Event(s)
147
x
view all dates and locations.
# of Event(s)
147 EVENTS
Duration
4 days
Duration
4 days
Price: $2595 VIEW DETAILS

ITIL® Intermediate Lifecycle: Service Operations
# of Event(s)
147
x
view all dates and locations.
# of Event(s)
147 EVENTS
Duration
4 days
Duration
4 days
Price: $2595 VIEW DETAILS

ITIL® Intermediate Lifecycle: Service Strategy
# of Event(s)
127
x
view all dates and locations.
# of Event(s)
127 EVENTS
Duration
4 days
Duration
4 days
Price: $2595 VIEW DETAILS

ITIL® Expert: Managing Across the Lifecycle (MALC)
# of Event(s)
98
x
view all dates and locations.
# of Event(s)
98 EVENTS
Duration
5 days
Duration
5 days
Price: $3870 VIEW DETAILS

Configuration Management with Puppet (DO405)
You Will Learn How To Write Puppet manifests that utilize a variety of Puppet DSL resources. De
# of Event(s)
33
x
view all dates and locations.
# of Event(s)
33 EVENTS
Duration
5 days
Duration
5 days
Price: $3400 VIEW DETAILS

Governance of Enterprise IT (CGEIT) Exam Preparation

Governance of Enterprise IT (CGEIT) Exam Preparation
# of Event(s)
47
x
view all dates and locations.
# of Event(s)
47 EVENTS
Duration
4 days
Duration
4 days
Price: $3664 VIEW DETAILS

Adopting DevOps in an ITIL Environment
This course is intended to help clients with existing ITIL adoption that are also considering or are...
# of Event(s)
4
x
view all dates and locations.
# of Event(s)
4 EVENTS
Duration
2 days
Duration
2 days
Price: $1795 VIEW DETAILS

ITIL® Foundation Certification (2011 Lifecycle Edition)
In this course, students will acquire the essential skills and information necessary to lead and man...
# of Event(s)
568
x
view all dates and locations.
# of Event(s)
568 EVENTS
Duration
3 days
Duration
3 days
Price: $2200 VIEW DETAILS

ITIL® Awareness
The Service Management Awareness course provides very high level information and focuses on primary concepts and principles of the Service Lifecycle; as such it does not provide an examination....
# of Event(s)
58
x
view all dates and locations.
# of Event(s)
58 EVENTS
Duration
1 day
Duration
1 day
Price: $665 VIEW DETAILS

Business Value Analysis
Business Value Analysis (ICP-BVA)
# of Event(s)
4
x
view all dates and locations.
# of Event(s)
4 EVENTS
Duration
3 days
Duration
3 days
Price: $1495 VIEW DETAILS

ITIL® Practitioner Certification (2016 Edition)
The ITIL Practitioner certification centers on applying that foundational ITIL knowledge and processes to improving IT services and management. This course provides guidance and practice in applying your foundational knowledge....
# of Event(s)
332
x
view all dates and locations.
# of Event(s)
332 EVENTS
Duration
2 days
Duration
2 days
Price: $1950 VIEW DETAILS

Prince2 Foundation Certification
The PRINCE2? Foundation will provide participants with a fundamental understanding of the PRINCE2? p...
# of Event(s)
4
x
view all dates and locations.
# of Event(s)
4 EVENTS
Duration
3 days
Duration
3 days
Price: $2295 VIEW DETAILS

ITIL® Practitioner
This highly practical course is designed to show you how to implement service improvements based around ITIL's philosophy of "Adopt and adapt." In this holistic course, you will cover nine guiding principles of service improvement, the service improvement approach, communication, metrics and measurement, and organizational change management (OCM). The course fully prepares you for the ITIL Practitioner exam, which you may take at a later date. An exam voucher for the web-based exam i...
# of Event(s)
6
x
view all dates and locations.
# of Event(s)
6 EVENTS
Duration
2 days
Duration
2 days
Price: $2395 VIEW DETAILS

ITIL® Service Lifecycle: Service Design
ITIL« Service Lifecycle: Service Design
# of Event(s)
11
x
view all dates and locations.
# of Event(s)
11 EVENTS
Duration
3 days
Duration
3 days
Price: $2695 VIEW DETAILS

ITIL® Service Lifecycle: Service Transition
ITIL« Service Lifecycle: Service Transition
# of Event(s)
17
x
view all dates and locations.
# of Event(s)
17 EVENTS
Duration
3 days
Duration
3 days
Price: $2695 VIEW DETAILS

ITIL® Service Capability: Service Offerings and Agreements
ITIL« Service Capability: Service Offerings and Agreements
# of Event(s)
6
x
view all dates and locations.
# of Event(s)
6 EVENTS
Duration
5 days
Duration
5 days
Price: $3295 VIEW DETAILS

Achieving ITIL® Foundation Certification
Service Management as a Practice Concepts of IT service management The efficient development of new...
# of Event(s)
351
x
view all dates and locations.
# of Event(s)
351 EVENTS
Duration
3 days
Duration
3 days
Price: $1950 VIEW DETAILS

ITIL® Intermediate Qualification: Continual Service Improvement
ITIL® Intermediate: Continual Service Improvement
# of Event(s)
106
x
view all dates and locations.
# of Event(s)
106 EVENTS
Duration
3 days
Duration
3 days
Price: $1950 VIEW DETAILS

ITIL® Managing Across the Lifecycle (MALC) Qualification
ITIL® Managing Across the Lifecycle Qualification
# of Event(s)
71
x
view all dates and locations.
# of Event(s)
71 EVENTS
Duration
5 days
Duration
5 days
Price: $2590 VIEW DETAILS

ITIL® Intermediate Qualification: Operational Support and Analysis
ITIL® Intermediate: Operational Support and Analysis
# of Event(s)
70
x
view all dates and locations.
# of Event(s)
70 EVENTS
Duration
5 days
Duration
5 days
Price: $2590 VIEW DETAILS

ITIL® Intermediate Qualification: Planning, Protection and Optimization
ITIL® Intermediate: Planning, Protection and Optimization
# of Event(s)
58
x
view all dates and locations.
# of Event(s)
58 EVENTS
Duration
5 days
Duration
5 days
Price: $2590 VIEW DETAILS

ITIL® Intermediate Qualification: Release, Control and Validation
ITIL® Intermediate: Release, Control and Validation
# of Event(s)
70
x
view all dates and locations.
# of Event(s)
70 EVENTS
Duration
5 days
Duration
5 days
Price: $2590 VIEW DETAILS

ITIL® Intermediate Qualification: Service Design
ITIL® Intermediate: Service Design
# of Event(s)
79
x
view all dates and locations.
# of Event(s)
79 EVENTS
Duration
3 days
Duration
3 days
Price: $1950 VIEW DETAILS

ITIL® Intermediate Qualification: Service Offerings and Agreements
ITIL® Intermediate: Service Offerings and Agreements
# of Event(s)
70
x
view all dates and locations.
# of Event(s)
70 EVENTS
Duration
5 days
Duration
5 days
Price: $2590 VIEW DETAILS

ITIL® Intermediate Qualification: Service Operation
ITIL® Intermediate: Service Operation
# of Event(s)
58
x
view all dates and locations.
# of Event(s)
58 EVENTS
Duration
3 days
Duration
3 days
Price: $1950 VIEW DETAILS

ITIL® Intermediate Qualification: Service Strategy
ITIL® Intermediate: Service Strategy
# of Event(s)
69
x
view all dates and locations.
# of Event(s)
69 EVENTS
Duration
3 days
Duration
3 days
Price: $1950 VIEW DETAILS

ITIL® Intermediate Qualification: Service Transition
ITIL® Intermediate: Service Transition
# of Event(s)
82
x
view all dates and locations.
# of Event(s)
82 EVENTS
Duration
3 days
Duration
3 days
Price: $1950 VIEW DETAILS

HDI Support Center Analyst
Help desk professionals and support center analysts provide front-line support and act as the primar...
# of Event(s)
11
x
view all dates and locations.
# of Event(s)
11 EVENTS
Duration
2 days
Duration
2 days
Price: $1495 VIEW DETAILS

ITIL® Service Lifecycle: Continual Service Improvement
ITIL« Service Lifecycle: Continual Service Improvement
# of Event(s)
14
x
view all dates and locations.
# of Event(s)
14 EVENTS
Duration
3 days
Duration
3 days
Price: $2695 VIEW DETAILS

ITIL® Service Lifecycle: Service Operation
ITIL« Service Lifecycle: Service Operation
# of Event(s)
23
x
view all dates and locations.
# of Event(s)
23 EVENTS
Duration
3 days
Duration
3 days
Price: $2695 VIEW DETAILS

ITIL® Service Lifecycle: Service Strategy
ITIL« Service Lifecycle: Service Strategy
# of Event(s)
20
x
view all dates and locations.
# of Event(s)
20 EVENTS
Duration
3 days
Duration
3 days
Price: $2695 VIEW DETAILS

ITIL® Service Capability: Release, Control, and Validation
ITIL« Service Capability: Release, Control and Validation
# of Event(s)
9
x
view all dates and locations.
# of Event(s)
9 EVENTS
Duration
5 days
Duration
5 days
Price: $3295 VIEW DETAILS

COBIT® 5 Foundation
Key Features of COBIT 5 Structure of the COBIT 5 framework Business needs and benefits provided
# of Event(s)
82
x
view all dates and locations.
# of Event(s)
82 EVENTS
Duration
3 days
Duration
3 days
Price: $2650 VIEW DETAILS

ITIL® Service Capability: Operational Support and Analysis
ITIL« Service Capability: Operational Support and Analysis
# of Event(s)
12
x
view all dates and locations.
# of Event(s)
12 EVENTS
Duration
5 days
Duration
5 days
Price: $3295 VIEW DETAILS

ITIL®v3: Managing Across the Lifecycle
ITIL« Expert Qualification: Managing Across the Lifecycle
# of Event(s)
11
x
view all dates and locations.
# of Event(s)
11 EVENTS
Duration
5 days
Duration
5 days
Price: $3695 VIEW DETAILS

COBIT 5 Foundation
COBIT 5 provides a comprehensive framework that assists enterprises in achieving their objectives fo...
# of Event(s)
4
x
view all dates and locations.
# of Event(s)
4 EVENTS
Duration
3 days
Duration
3 days
Price: $2695 VIEW DETAILS

ITIL® Service Capability: Planning, Protection, and Optimization
ITIL« Service Capability: Planning, Protection and Optimization
# of Event(s)
7
x
view all dates and locations.
# of Event(s)
7 EVENTS
Duration
5 days
Duration
5 days
Price: $3295 VIEW DETAILS

Preparing for TOGAF Accreditation
Preparing for TOGAF® Certification
# of Event(s)
81
x
view all dates and locations.
# of Event(s)
81 EVENTS
Duration
4 days
Duration
4 days
Price: $2990 VIEW DETAILS

Introduction to Using Puppet
Introduction to Using Puppet
# of Event(s)
23
x
view all dates and locations.
# of Event(s)
23 EVENTS
Duration
2 days
Duration
2 days
Price: $1950 VIEW DETAILS

Achieving ITIL® Practitioner Certification
Introduction to ITIL Practitioner A structured implementation approach Key elements of ITIL Prac
# of Event(s)
83
x
view all dates and locations.
# of Event(s)
83 EVENTS
Duration
2 days
Duration
2 days
Price: $1590 VIEW DETAILS

ITIL® Foundation 2011 Edition
Students will be introduced to basic concepts used in IT service management. Students will acquire the essential skills and information necessary to lead and manage an IT business service through every stage of its lifecycle....
# of Event(s)
941
x
view all dates and locations.
# of Event(s)
941 EVENTS
Duration
3 days
Duration
3 days
Price: $1995 VIEW DETAILS

Kanban Workshop
Kanban WorkshopIn this Kanban training course, you will learn how to:Optimize the flow of work by ma...
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
3 days
Duration
3 days
Price: $1395 VIEW DETAILS

ITIL 4 Foundation Certification Course
The course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management. ITIL 4 retains the best of ITIL v3, and the core elements remain intact. The new content allows modern and emerging practices (Agile, Lean, DevOps) to be discussed alongside best practices....
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
n/a
Duration
n/a
Price: $1475 VIEW DETAILS

ITIL® Lifecycle - Service Strategy
# of Event(s)
6
x
view all dates and locations.
# of Event(s)
6 EVENTS
Duration
3 days
Duration
3 days
Price: $2249 VIEW DETAILS

ITIL®Capability -- Operational Support and Analysis
# of Event(s)
8
x
view all dates and locations.
# of Event(s)
8 EVENTS
Duration
5 days
Duration
5 days
Price: $2750 VIEW DETAILS

ITIL® Capstone - Managing Across the Lifecycle
<p><span>Our ITIL Capstone course: Managing Across the Lifecycle (MALC) is designed for IT professionals who are ready to separate themselves from the competition.&nbsp;<span>Join an elite group of IT professionals by earning your ITIL Managing Across the Lifecycle Certificate and demonstrating your proficiency and value at the workplace.&nbsp;</span></span></p>...
# of Event(s)
7
x
view all dates and locations.
# of Event(s)
7 EVENTS
Duration
5 days
Duration
5 days
Price: $2750 VIEW DETAILS

ITIL® Lifecycle - Service Design
# of Event(s)
6
x
view all dates and locations.
# of Event(s)
6 EVENTS
Duration
3 days
Duration
3 days
Price: $2249 VIEW DETAILS

ITIL® Lifecycle - Service Transition
# of Event(s)
6
x
view all dates and locations.
# of Event(s)
6 EVENTS
Duration
3 days
Duration
3 days
Price: $2249 VIEW DETAILS

COBIT 5 Foundation & Implementation. IT Governance Training
COBIT 5 builds and expands on COBIT 4.1 by integrating other major frameworks, standards and resourc...
# of Event(s)
2
x
view all dates and locations.
# of Event(s)
2 EVENTS
Duration
n/a
Duration
n/a
Price: $2270 VIEW DETAILS

ITIL® Foundation Certification Course
ITIL&#174; Foundation Training - Accredited Our most popular accredited ITIL class
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
3 days
Duration
3 days
Price: $1475 VIEW DETAILS

Intermediate IT Audit School

From the EU Data Protection Act to Sarbanes-Oxley, recent regulations require organizations to ensur...
# of Event(s)
26
x
view all dates and locations.
# of Event(s)
26 EVENTS
Duration
n/a
Duration
n/a
Price: $2495 VIEW DETAILS

Certified ITIL Foundations V3 Course
ITIL Foundation Certification Course
# of Event(s)
14
x
view all dates and locations.
# of Event(s)
14 EVENTS
Duration
3 days
Duration
3 days
Price: $2295 VIEW DETAILS

ITIL Foundation (IT Service Management Best Practices)
This course, based on the ITIL best practice service lifecycle approach, provides IT managers, pract...
# of Event(s)
6
x
view all dates and locations.
# of Event(s)
6 EVENTS
Duration
n/a
Duration
n/a
Price: $2095 VIEW DETAILS

ITIL Foundation® Certification Training
<p>This is all to the benefit of organizations with extensive IT networks, as ITIL training will make it so that you can employ IT practices that best meet the needs of these organizations through the use of comprehensive checklists, tasks, and procedures.</p> <p>The ITIL&nbsp;Foundation certification validates your knowledge in the latest iteration of the Information Technology Infrastructure Library set of concepts and practices for managing IT services.&nbsp;</p>...
# of Event(s)
31
x
view all dates and locations.
# of Event(s)
31 EVENTS
Duration
3 days
Duration
3 days
Price: $2050 VIEW DETAILS

ITIL® Practitioner Certification
# of Event(s)
8
x
view all dates and locations.
# of Event(s)
8 EVENTS
Duration
2 days
Duration
2 days
Price: $2190 VIEW DETAILS

ITIL® Capability - Planning, Protection & Optimization
<p><span>A specialist certification in ITIL PPO will help you demonstrate your value at the workplace and help you achieve your career goals.</span></p> <p>This ITIL Intermediate Capability course is one of four qualifications and is designed for IT professionals who want to gain specialized knowledge that can be used at the workplace and placed towards earning ITIL Expert Level qualification.&nbsp;</p>...
# of Event(s)
8
x
view all dates and locations.
# of Event(s)
8 EVENTS
Duration
5 days
Duration
5 days
Price: $2750 VIEW DETAILS

ITIL® Capability - Service Offerings & Agreements
<p><span>The knowledge and skills you gain from this course will give you a specialized understanding of ITIL Best Practices that can immediately be put to use in your workplace.&nbsp;</span></p> <p>ITIL SOA is one of four qualifications that make up the ITIL Capability Stream. This course focuses on processes such as Portfolio, Service Level, Service Catalogue, Demand, Supplier and Financial Management.&nbsp;</p>...
# of Event(s)
6
x
view all dates and locations.
# of Event(s)
6 EVENTS
Duration
5 days
Duration
5 days
Price: $2750 VIEW DETAILS

ITIL® Capability - Release, Control & Validation
<p><span>This ITIL RCV course is part of the ITIL Capability Stream and is one of four qualifications needed to become Expert Level.&nbsp;</span></p> <p>The course covers ST and SO topics such as Change, Release and Deployment, Service Validation and Testing, Service Asset and Configuration, Knowledge, Request Management and Service Evaluation.</p>...
# of Event(s)
6
x
view all dates and locations.
# of Event(s)
6 EVENTS
Duration
5 days
Duration
5 days
Price: $2750 VIEW DETAILS

ITIL® Lifecycle - Continual Service Improvement
<p>Once you have completed the course and earned your ITIL Continual Service Improvement Certification, you will be ready for new opportunities in IT management and be able to provide employers with tangible proof of your capabilities.&nbsp;</p>...
# of Event(s)
10
x
view all dates and locations.
# of Event(s)
10 EVENTS
Duration
3 days
Duration
3 days
Price: $2150 VIEW DETAILS

ITIL® Lifecycle - Service Operation
# of Event(s)
6
x
view all dates and locations.
# of Event(s)
6 EVENTS
Duration
3 days
Duration
3 days
Price: $2249 VIEW DETAILS

ITIL® Practitioner - Accredited
The ITIL Practitioner course goes beyond the what and the why and provides practitioners a methodical way (the how) to use the ITIL guidance to improve whether by introducing new or by changing existing services or processes....
# of Event(s)
1
x
view all dates and locations.
# of Event(s)
1 EVENTS
Duration
n/a
Duration
n/a
Price: $2095 VIEW DETAILS

ITIL Service Lifecycle – Transition
SummaryIn this course, you will be immersed in the overall concepts, processes, policies, and method...
# of Event(s)
4
x
view all dates and locations.
# of Event(s)
4 EVENTS
Duration
3 days
Duration
3 days
Price: $1995 VIEW DETAILS

ITIL Service Lifecycle – Design
SummaryIn this course, you will be immersed in the overall concepts, processes, policies, and method...
# of Event(s)
4
x
view all dates and locations.
# of Event(s)
4 EVENTS
Duration
3 days
Duration
3 days
Price: $1995 VIEW DETAILS

ITIL Service Capability – Release, Control & Validation (RCV)
SummaryIn this course, you will be immersed in the practical aspects of the ITIL service lifecycle a...
# of Event(s)
4
x
view all dates and locations.
# of Event(s)
4 EVENTS
Duration
4 days
Duration
4 days
Price: $2495 VIEW DETAILS

ITIL Managing Across the Lifecycle (MALC)
SummaryThis is the ITIL course that leads to the ITIL Expert in IT Service Management certification....
# of Event(s)
4
x
view all dates and locations.
# of Event(s)
4 EVENTS
Duration
5 days
Duration
5 days
Price: $2495 VIEW DETAILS

ITIL Service Capability – Service offerings & Agreements (SOA)
SummaryIn this course, you will be immersed in the practical aspects of the ITIL service lifecycle a...
# of Event(s)
2
x
view all dates and locations.
# of Event(s)
2 EVENTS
Duration
4 days
Duration
4 days
Price: $2495 VIEW DETAILS

ITIL Service Lifecycle – Operation
SummaryIn this course, you will be immersed in the overall concepts, processes, policies, and method...
# of Event(s)
2
x
view all dates and locations.
# of Event(s)
2 EVENTS
Duration
3 days
Duration
3 days
Price: $1995 VIEW DETAILS

ITIL Foundations
SummaryIn this exciting and dynamic course, you will get an introduction to the lifecycle of managin...
# of Event(s)
4
x
view all dates and locations.
# of Event(s)
4 EVENTS
Duration
3 days
Duration
3 days
Price: $1995 VIEW DETAILS

ITIL Service Lifecycle – Strategy
SummaryITIL&reg; is comprised of five core publications: Service Strategy, Service Design, Service T...
# of Event(s)
4
x
view all dates and locations.
# of Event(s)
4 EVENTS
Duration
3 days
Duration
3 days
Price: $1995 VIEW DETAILS

ITIL Service Capability – Operational Support & Analysis (OSA)
SummaryIn this course, you will be immersed in the practical aspects of the ITIL service lifecycle a...
# of Event(s)
4
x
view all dates and locations.
# of Event(s)
4 EVENTS
Duration
4 days
Duration
4 days
Price: $2495 VIEW DETAILS

ITIL Service Lifecycle – Continual Service Improvement (CSI)
SummaryIn this course, you will be immersed in the overall concepts, processes, policies, and method...
# of Event(s)
4
x
view all dates and locations.
# of Event(s)
4 EVENTS
Duration
3 days
Duration
3 days
Price: $2495 VIEW DETAILS

ITIL Service Capability – Planning, Protection & Optimization (PPO)
SummaryIn this course, you will be immersed in the practical aspects of the ITIL service lifecycle a...
# of Event(s)
2
x
view all dates and locations.
# of Event(s)
2 EVENTS
Duration
4 days
Duration
4 days
Price: $2495 VIEW DETAILS

ITIL® Service Strategy Processes
Duration
46 minutes
Duration
46 minutes
Price: $74 VIEW DETAILS

ITIL® Service Operation Concepts
Duration
33 minutes
Duration
33 minutes
Price: $74 VIEW DETAILS

ITIL® Service Operation Processes
Duration
43 minutes
Duration
43 minutes
Price: $74 VIEW DETAILS

ITIL® Service Design Concepts
Duration
42 minutes
Duration
42 minutes
Price: $74 VIEW DETAILS

ITIL® Continual Service Improvement
Duration
37 minutes
Duration
37 minutes
Price: $74 VIEW DETAILS

Overview of the ITIL® Service Lifecycle
Duration
48 minutes
Duration
48 minutes
Price: $74 VIEW DETAILS

COBIT 5 Foundation
COBIT 5 provides a comprehensive framework that assists enterprises in achieving their objectives fo...
Duration
3 days
Duration
3 days
Price: $695 VIEW DETAILS

ITIL® 2011 Edition OSA: Introduction to Access Management
Duration
180 minutes
Duration
180 minutes
Price: $74 VIEW DETAILS

ITIL® V3 OSA: Einführung in das Problem Management
Duration
180 minutes
Duration
180 minutes
Price: $74 VIEW DETAILS

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Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL V3 Foundation Syllabus v4.2: Grundlagen des Service Design
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition Foundation: Grundlagen der Service Strategy
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL® V3 OSA: Funktionsaktivitäten
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

ITIL V3 – ITIL и «жизненный цикл» услуг
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

ITIL® Service Transition Concepts and Processes
Duration
73 minutes
Duration
73 minutes
Price: $74 VIEW DETAILS

ITIL® V3 OSA: Incident Management Interactions
Duration
180 minutes
Duration
180 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Service Desk Metrics and Outsourcing
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

ITIL V3 Foundation Syllabus v4.2: Service Strategy Fundamentals
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL® Foundation
This ITIL 2011 Foundation course is designed to enable participants to understand the key principles, processes, functions, roles, and benefits that enable Service Management staff to deliver and support quality IT services to its customers....
Duration
n/a
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Price: $1150 VIEW DETAILS

ITIL® 2011 Edition OSA: Introduction to Problem Management
Duration
180 minutes
Duration
180 minutes
Price: $74 VIEW DETAILS

ITIL® V3 OSA: Introduction to Request Fulfillment
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL ® Operational Support & Analysis
Duration
210 minutes
Duration
210 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Einführung ins Incident Management
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL V3 Foundation Syllabus v4.2: Grundlagen des Continual Service Improvement
Duration
60 minutes
Duration
60 minutes
Price: $74 VIEW DETAILS

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Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL® V3 - Überblick: Entwickeln einer Servicekultur
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL® V3 OSA: Interaktionen des Incident Management
Duration
180 minutes
Duration
180 minutes
Price: $74 VIEW DETAILS

ITIL® V3 OSA: Function Activities
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

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Duration
90 minutes
Duration
90 minutes
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ITIL Awareness Overview Self-Paced Online
Online Learning For Fast, Efficient Organizational ITIL Awareness! Why An ITIL Awareness Overview
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n/a
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Price: $129 VIEW DETAILS

ITIL® 2011 Edition OSA: Einführung in das Access Management
Duration
180 minutes
Duration
180 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Introduction to Functions
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150 minutes
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150 minutes
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Service Catalog Implementation Overview Self-Paced Online

The Service Catalog Implementation Overview is a dynamic, self-paced, 90-minute online offering, ide...
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Price: $199 VIEW DETAILS

ITIL® 2011 Edition OSA: Einführung in das Event Management
Duration
210 minutes
Duration
210 minutes
Price: $74 VIEW DETAILS

ITIL® V3 OSA: Introduction to Incident Management
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL V3 - Service Design Fundamentals
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Introduction to Incident Management
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Einführung in das Problem Management
Duration
180 minutes
Duration
180 minutes
Price: $74 VIEW DETAILS

ITIL: Service Level and Capacity Management
Duration
150 minutes
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150 minutes
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ITIL Operational Support & Analysis Self-Paced Online Format
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ITIL: Configuration and Release Management
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180 minutes
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180 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Technology and Implementation Considerations
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

TOGAF® Advanced - Guidelines and Techniques
Duration
97 minutes
Duration
97 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition Foundation: Service Operation Prozesse
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition Foundation: Service Strategy Prozesse
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

ITIL: The Service Desk and Incident Management
Duration
210 minutes
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210 minutes
Price: $74 VIEW DETAILS

ITIL V3 Foundation Syllabus v4.2: Prozesse und Prinzipien der Service Transition
Duration
120 minutes
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120 minutes
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ITIL® V3 Overview: Certification and Benefits
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120 minutes
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120 minutes
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Mentoring Information Technology Infrastructure Library Foundations (ITIL)
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Accredited ITIL Intermediate - OSA
Operations and Project Management
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Price: $857 VIEW DETAILS

ITIL® 2011 Edition OSA: Einführung in den Service Desk
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

Accredited ITIL Intermediate - PPO
Operations and Project Management
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n/a
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Price: $857 VIEW DETAILS

ITIL® 2011 Edition OSA: Request Fulfillment Process Interfaces and Challenges
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL® V3 - OSA: Schnittstellen und Herausforderungen des Problem Management Prozesses
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL V3 Foundation Syllabus v4.2: Continual Service Improvement Fundamentals
Duration
60 minutes
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60 minutes
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ITIL® 2011 Edition Foundation: ITIL® and the Service Lifecycle
Duration
90 minutes
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90 minutes
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TOGAF® Fundamentals - Content Framework and Capability Basics
Duration
121 minutes
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121 minutes
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ITIL® V3 Überblick: Zertifizierung und Vorteile
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ITIL V3 - Principes fondamentaux de la stratégie des services
Duration
120 minutes
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120 minutes
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ITIL V3 - Continual Service Improvement Fundamentals
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90 minutes
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90 minutes
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ITILV3_42
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n/a
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Price: $74 VIEW DETAILS

ITIL V3 - Service Strategy Fundamentals
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

Accredited ITIL Intermediate - SOA
Operations and Project Management
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ITIL® Foundation Overview
Duration
180 minutes
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180 minutes
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ITIL V3 Foundation Syllabus v4.2: ITIL und der Servicelebenszyklus
Duration
90 minutes
Duration
90 minutes
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TestPrep Information Technology Infrastructure Library Foundations (ITIL)
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n/a
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Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Introduction to Operational Support and Analysis
Duration
90 minutes
Duration
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ITIL® V3 OSA: Introduction to Problem Management
Duration
180 minutes
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180 minutes
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ITIL® V3 OSA: Einführung in Operational Support & Analysis
Duration
150 minutes
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150 minutes
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Accredited ITIL Intermediate - RCV
Operations and Project Management
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ITIL® Edition 2011 Foundation: Grundlagen des Service Design
Duration
90 minutes
Duration
90 minutes
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ITIL® 2011 Edition OSA: Introduction to Request Fulfillment
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition Foundation: Service Strategy Processes
Duration
90 minutes
Duration
90 minutes
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ITIL: Problem and Change Management
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150 minutes
Duration
150 minutes
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ITIL® 2011 Edition Foundation: ITIL® und der Servicelebenszyklus
Duration
96 minutes
Duration
96 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Problem Management Process Interfaces and Challenges
Duration
150 minutes
Duration
150 minutes
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ITIL V3 - Service Transition Processes and Principles
Duration
150 minutes
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150 minutes
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ITIL® 2011 Edition Überblick: Entwickeln einer Servicekultur
Duration
120 minutes
Duration
120 minutes
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TestPrep ITIL V3 Foundation (ITV3F)
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n/a
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Price: $74 VIEW DETAILS

ITIL® V3 OSA: Einführung in den Service Desk
Duration
120 minutes
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120 minutes
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ITIL® V3 OSA: Introduction to Access Management
Duration
180 minutes
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180 minutes
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ITIL® V3 OSA: Problem Management Process Interfaces and Challenges
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL V3 Foundation Syllabus v4.2: Service Operation Processes
Duration
90 minutes
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90 minutes
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ITIL® Cultural Awareness
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150 minutes
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150 minutes
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ITIL V3 Foundation Syllabus v4.2: Service Strategy Grundlagen
Duration
120 minutes
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120 minutes
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ITIL V3 Foundation Syllabus v4.2: Service Design Prozesse
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Einführung in das Request Fulfilment
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL® Service Strategy Concepts
Duration
78 minutes
Duration
78 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Schnittstellen und Herausforderungen des Request Fulfilment Prozesses
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

Testing Throughout the Software Life Cycle
Duration
120 minutes
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120 minutes
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ITIL V3 Foundation Syllabus v4.2: ITIL and the Service Lifecycle
Duration
90 minutes
Duration
90 minutes
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ITIL V3 - Service Operation Processes
Duration
90 minutes
Duration
90 minutes
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ITIL V3 - Service Operation Principles and Functions
Duration
120 minutes
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120 minutes
Price: $74 VIEW DETAILS

ITIL® Edition 2011 Foundation: Continual Service Improvement
Duration
90 minutes
Duration
90 minutes
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Übersicht ITIL® V3: Einführung in das ITIL®V3 Framework
Duration
120 minutes
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120 minutes
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Writing for Technical Professionals: Effective Writing Techniques
Duration
120 minutes
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120 minutes
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ITIL® V3 OSA: Introduction to Operational Support and Analysis
Duration
150 minutes
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150 minutes
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ITIL: Financial and Security Management
Duration
120 minutes
Duration
120 minutes
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ITIL V3 Foundation Syllabus v4.2: Service Design Fundamentals
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

ITIL® V3 OSA: Einführung in das Request Fulfilment
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL® Orientation
Duration
90 minutes
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90 minutes
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Accredited ITIL Foundation
Operations and Project Management
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n/a
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Price: $857 VIEW DETAILS

Mentoring ITIL V3 Operational Support and Analysis
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Price: $74 VIEW DETAILS

Core Concepts of a Service-oriented Architecture
Duration
86 minutes
Duration
86 minutes
Price: $74 VIEW DETAILS

ITIL V3 Foundation Syllabus v4.2: Service Design Processes
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition Foundation: Einführung in die Service Operation
Duration
66 minutes
Duration
66 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition Overview: Creating a Service Culture
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition Foundation: Service Design Fundamentals
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

ITIL® V3 OSA: Introduction to Event Management
Duration
210 minutes
Duration
210 minutes
Price: $74 VIEW DETAILS

ITIL® V3 Overview: Creating a Service Culture
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL V3 Foundation Syllabus v4.2: Service Operation Prinzipien und Funktionen
Duration
60 minutes
Duration
60 minutes
Price: $74 VIEW DETAILS

ITIL V3 Foundation Syllabus v4.2: Prozesse der Service Strategy
Duration
60 minutes
Duration
60 minutes
Price: $74 VIEW DETAILS

ITIL® V3 OSA: Überlegungen zu Technologie und Implementierung
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL V3 : Principes et fonctions de l'exploitation des services
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL® V3 - OSA: Schnittstellen und Herausforderungen des Request Fulfilment Prozesses
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL® V3 OSA: Technology and Implementation Considerations
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL V3 - Processus de la stratégie des services
Duration
60 minutes
Duration
60 minutes
Price: $74 VIEW DETAILS

ITIL V3 - ITIL and the Service Lifecycle
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition Foundation: Introduction to Service Operation
Duration
60 minutes
Duration
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Price: $74 VIEW DETAILS

ITIL Foundation Self-Paced Online (Official ITIL Foundation Certification)
ITIL Foundation Self-Paced Online (Official ITIL Foundation Certification)Platinum
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Duration
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Price: $429 VIEW DETAILS

ITIL® V3 Overview: Introduction to the ITIL® V3 Framework
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL® V3 OSA: Einführung in Funktionen
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Einführung in Operational Support & Analysis
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition Foundation: Prozesse und Richtlinien der Service Transition
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition Foundation: Service Strategy Fundamentals
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Incident Management Interactions
Duration
180 minutes
Duration
180 minutes
Price: $74 VIEW DETAILS

ITIL V3 - Principes fondamentaux de la conception des services
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL® Awareness
ITIL® Awareness course is designed to enable participants to understand the overall structure of ITIL®. The course uses an example that follows a business idea from inception to production. ...
Duration
n/a
Duration
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Price: $250 VIEW DETAILS

ITIL® V3 Foundation Syllabus v4.2: Prozesse der Service Operation
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition Foundation: Service Transition Processes and Policies
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL V3 Foundation Syllabus v4.2: Service Transition Processes and Principles
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Introduction to the Service Desk
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

TestPrep ITIL V3 Operational Support and Analysis
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

ITIL® V3 OSA: Service Desk – Messgrößen und Outsourcing
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

TestPrep ITIL Foundation
Duration
60 minutes
Duration
60 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Einführung in Funktionen
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

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Duration
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Duration
46 minutes
Price: $74 VIEW DETAILS

ITIL V3 - Service Strategy Processes
Duration
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Duration
60 minutes
Price: $74 VIEW DETAILS

ITIL V3 - Service Design Processes
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL V3 Foundation Syllabus v4.2: Service Strategy Processes
Duration
60 minutes
Duration
60 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition Foundation: Service Design Processes
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Introduction to Event Management
Duration
210 minutes
Duration
210 minutes
Price: $74 VIEW DETAILS

ITIL® V3 OSA: Einführung in das Access Management
Duration
180 minutes
Duration
180 minutes
Price: $74 VIEW DETAILS

ITIL V3 : Principes fondamentaux de l'amélioration permanente des services
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition Foundation: Service Design Prozesse
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition Foundation: Continual Service Improvement
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

TOGAF Fundamentals - Architectural Artifacts and the Enterprise Continuum
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

ITIL V3 Bundle
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Duration
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ITIL® V3 OSA: Introduction to Functions
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL Version 3 - ITIL et le cycle de vie des services
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

ITIL® V3 OSA: Introduction to the Service Desk
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL® V3 OSA: Request Fulfillment Process Interfaces and Challenges
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

TOGAF® Advanced - Reference Models and Capability Framework
Duration
95 minutes
Duration
95 minutes
Price: $74 VIEW DETAILS

Writing for Technical Professionals: Preparation and Planning
Duration
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Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Function Activities
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

ITIL® V3 OSA: Einführung in das Event Management
Duration
210 minutes
Duration
210 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition Überblick: Einführung in das ITIL® Framework
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Service Desk – Messgrößen und Outsourcing
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition Overview: Certification and Benefits
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition Overview: Introduction to the ITIL® Framework
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Funktionsaktivitäten
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition Foundation: Service Operation Processes
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

TOGAF® Advanced - Content Framework And Continuum
Duration
95 minutes
Duration
95 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Überlegungen zu Technologie und Implementierung
Duration
150 minutes
Duration
150 minutes
Price: $74 VIEW DETAILS

ITIL® Service Design Processes
Duration
74 minutes
Duration
74 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition Überblick: Zertifizierung und Vorteile
Duration
120 minutes
Duration
120 minutes
Price: $74 VIEW DETAILS

ITIL® 2011 Edition OSA: Interaktionen des Incident Management
Duration
180 minutes
Duration
180 minutes
Price: $74 VIEW DETAILS

ITIL V3 - Processus d'exploitation des services
Duration
90 minutes
Duration
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Price: $74 VIEW DETAILS

Writing Skills for Technical Professionals
Writing Skills for Technical Professionals Bundle
# of Courses
3
Price: $139 VIEW DETAILS

Software Testing Foundations
Software Testing Foundations Bundle
# of Courses
11
Price: $379 VIEW DETAILS

ITIL® 2011 Service Foundation Part 2
ITIL® 2011 Service Foundation Part 2 Bundle
# of Courses
4
Price: $169 VIEW DETAILS

ITIL® 2011 Foundation
ITIL® 2011 Foundation Bundle
# of Courses
11
Price: $379 VIEW DETAILS

ITIL® 2011 Service Foundation Part 1
ITIL® 2011 Service Foundation Part 1 Bundle
# of Courses
5
Price: $199 VIEW DETAILS

ITIL® 2011 Edition Intermediate Level: Operational Support & Analysis (OSA) Part 2
ITIL® 2011 Edition Intermediate Level: Operational Support & Analysis (OSA) Part 2
# of Courses
6
Price: $219 VIEW DETAILS

Software Testing Foundations Part 1
Software Testing Foundations Part 1
# of Courses
4
Price: $169 VIEW DETAILS

ITIL® 2011 Edition Foundation Syllabus Part 2
ITIL® 2011 Edition Foundation Syllabus Part 2
# of Courses
5
Price: $199 VIEW DETAILS

ITIL® 2011 Edition Intermediate Level: Operational Support & Analysis (OSA) Part 3
ITIL® 2011 Edition Intermediate Level: Operational Support & Analysis (OSA) Part 3
# of Courses
5
Price: $199 VIEW DETAILS

Technical Management Essentials
Technical Management Essentials
# of Courses
5
Price: $199 VIEW DETAILS

ITIL® 2011 Edition Foundation Syllabus Part 1
ITIL® 2011 Edition Foundation Syllabus Part 1
# of Courses
5
Price: $199 VIEW DETAILS

ITIL® 2011 Edition Intermediate Level: Operational Support & Analysis (OSA) Part 1
ITIL® 2011 Edition Intermediate Level: Operational Support & Analysis (OSA) Part 1
# of Courses
5
Price: $199 VIEW DETAILS

Writing Technical and Under Pressure
Writing Technical and Under Pressure
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ITIL is the IT Infrastructure Library and ITIL is a Registered Trade Mark and a Community Trade Mark of the Office of Government Commerce (OCG). ITIL was developed in the late 1980's by the CCTA (now the OGC). By the mid 1990's it had become the world-wide de facto standard in technology service management. ITIL focuses on best practices that each individual organization can be adapt and adopt in different ways according to its needs. ITIL has become popular because of its framework that is scalable to very large and very small organizations and everything in between.
ITIL provides businesses with a customizable framework of best practices to achieve quality service and overcome difficulties associated with the growth of IT systems. ITIL is organized into sets of texts which are defined by related functions service support, service delivery, managerial, ITIL Training, software support, computer operations, security management, and environmental. ITIL training and services can be found at TrainUp.com.  TrainUp can put together ITIL training and ITIL on-site training for your corporation.


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