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An organization's workforce translates its business objectives into reality. This is why the management of the workforce is so critical to an organization's success. Workforce management is a set of processes and systems that enable the organization to meet its talent needs and develop employees. HR professionals use IT and data analysis tools to manage the workforce effectively. Technological developments provide HR professionals with many opportunities to reduce the amount of time required to perform their administrative and managerial tasks. This course covers two key areas: workforce management and technology management. You'll learn about components of workforce management – requirement analysis, planning, and employee development. You'll also explore the role of the human resource information system (HRIS) in gathering, analyzing, and reporting of workforce information, as well as reviewing data analytics and technology for collaboration and communication. The content in this course is based on the Body of Competency and Knowledge (BoCK), 2015 of Society for Human Resource Management (SHRM). While the course helps learners to prepare for the SHRM-CP/SCP certification exams, it is equally useful for HR professionals who want to develop capabilities for improving their effectiveness in the workplace and advancing their careers.

Learning Objectives
  • Identify HR's key workforce management development and implementation areas
  • Identify the factors that drive workforce requirements
  • Match workforce analysis methods to descriptions
  • Recognize examples of action-planning activities
  • Demonstrate your understanding of workforce planning and management
  • Identify key questions that HR needs to consider when managing talent
  • Identify the roles of HR in talent management
  • Recognize the objectives and benefits of performance management systems
  • Recognize stages in a succession planning program
  • Identify the role of HR in knowledge management
  • Demonstrate your understanding of HR's role in talent, performance, and knowledge management processes
  • Identify HR's role in leveraging technology
  • Identify considerations for selecting HR information systems
  • Match communications technologies to their role in HR
  • Demonstrate your understanding of the role of HRIS and data management
  • Identify the processes supported by the HR technology framework
  • Recognize technologies used by the various HR functions
  • Recognize considerations for using technology in HR
  • Demonstrate your understanding of HR technology practices and policies
  • Audience

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