CTP+ Prep Course Training Course

In this three-part, lecture-only course, you will learn the fundamentals of data networking, telephony networking, and convergence technologies while preparing for the Convergence Technologies Professional (CTP+) certification exam. The CompTIA CTP+ certification is the largest vendor-neutral convergence certification program and represents the collaborative efforts of leading industry manufacturers worldwide, including Avaya, Inter-Tel, and Toshiba. Using CompTIA Approved Quality Curriculum (CAQC) official CTP+ courseware, our certified instructors will help you learn the vendor-independent networking skills and concepts necessary for entry-level IT and telecommunications professionals. To ensure that you're exam-ready, this course includes: Official CTP+ Study Guide Official CTP+ online assessments Voucher for the CN0-201 CTP+ exam Our classes are taught using CompTIA Authorized Quality Curriculum (CAQC) training materials.

Part 1: Data Networking

1. Introduction to Data Networking

• Networks Defined
• Bluetooth and Radio Frequency Identification (RFID)
• Networking Models and Evolution
• Next-Generation Technologies
• Network Topologies
• Network Operating Systems
• Microsoft Windows Servers
• UNIX
• Novell Netware
• Operating System Error Logs
• Embedded Operating Systems
• Case Study

2. Networking Protocols

• Basics of Networking Protocols
• OSI Reference Model
• Major Networking Protocols
• TCP/IP
• IPX/SPX
• NetBIOS and NetBEUI
• Protocols and the NIC
• Choosing and Combining Protocols
• Case Study

3. LANs and WANs

• Basics of Local Area Networks (LANs) and Wide Area Networks (WANs)
• LANs
• WANs
• Common Network Components
• Common Peripheral Ports
• Transmission Media
• Transmission Types
• IEEE LAN Standards
• WAN Standards
• T-Carrier System
• E-Carrier System
• SONET/SDH
• Wireless Network Technologies
• Wireless Standards
• Wireless Security
• Attaching a WAP to a Wired Network
• Case Study

4. TCP/IP Suite and Internet Addressing

• A TCP/IP Refresher
• Internet Architecture
• Request for Comments (RFCs)
• Internet Protocols
• Demultiplexing
• Introduction to Routing
• Routing Protocols
• Port Numbers
• Internet Addressing
• Internet Address Classes
• IP Addressing Rules
• Private IP Addressing
• Subnetworks
• Customer Subnet Masks
• IP Address Conservation
• Normal TCP/IP Desktop Configurations
• Internet Protocol version 6 (IPv6) Addressing Essentials
• Case Study

5. TCP/IP Troubleshooting

• TCP/IP Troubleshooting Tools
• Useful Network Files
• Internet Control Message Protocol (ICMP)
• General Network Commands
• Maximum Transmission Unit (MTU)
• Name and Address Commands
• Network Analyzers
• Troubleshooting Considerations
• Planning Data Networks
• Case Study

Part 2: Telephony Networking

1. Telephony Essentials

• Telephony Basics
• Industry Standards and Protocols
• The Central Office
• CO Connections
• Trunks and Signaling
• Digital Trunks and the Digital Signal Hierarchy
• Synchronous Optical Network (SONET) and Synchronous Digital Hierarchy (SDH)
• The Primary Reference Source
• Cabling and Wiring
• Call-Processing Steps
• Case Study

2. Investigating the Local Loop

• Inside the Demarcation Point
• Signaling Types
• RJ-11 Connectors and Wiring
• RJ-12 Connectors and Wiring
• BT-431A and BT-631A Connectors and Wiring
• Case Study

3. Infrastructure Issues and Standards

• Common Telephony Issues
• Network Equipment Building System
• Standards Bodies
• Proper Cabling Procedures
• Securing Equipment
• Case Study

4. Troubleshooting

• Terms and Tools
• Troubleshooting Analog Lines
• Troubleshooting Digital Lines
• Case Study

5. Analog and Digital Signaling

• Signaling Categories
• In-Band and Out-of-Band Signaling
• Analog Signaling
• Digital Signaling
• Private Integrated Service Network (PISN)
• Signaling System Seven (SS7)
• Computer-Telephone Integration
• Case Study

Part 3: Convergence Technology

1. Convergence Industry Standards and Protocols

• Convergence Defined
• Common VoIP Protocols
• Governing Organizations in Convergence Technologies
• Institute of Electrical and Electronics Engineers (IEEE)
• International Telecommunication Union (ITU)
• VoIP and Interoperability
• Internet Engineering Task Force (IETF)
• Electronic Industries Alliance (EIA)
• Telecommunications Industry Association (TIA)
• American National Standards Institute (ANSI)
• Telcordia (Formerly Bellcore)
• The OSI/RM and Convergence Protocols
• Case Study

2. Enabling Voice over IP (VoIP)

• Investigating VoIP
• Investigating Gatekeepers and Gateways
• Troubleshooting VoIP
• Large Data Frames and Delay Budgets
• Quality of Service (QoS) Issues
• Voice Compression and Decompression
• Comparing and Contrasting Transmission Media
• Bandwidth Limitations for Voice Traffic
• VoIP Software and Hardware
• Case Study

3. Network Convergence

• Characteristics of Convergent Networks
• Circuit-Based vs. Convergence Calling
• Selecting Codecs
• Convergence Signaling Protocols
• H-Series Protocols
• Session Initiation Protocol (SIP)
• Media Gateway Control Protocol (MGCP)
• Network Call Signaling (NCS)
• Bandwidth Concerns
• VoIP Service Providers
• VoIP and Firewalls
• Planning a Convergent Network
• Case Study

18-24 months of experience in data networking, telephony networking, and convergence is recommended.