Course Description
The course describes the components used within a Microsoft Dynamics CRM 2011
deployment, installation instructions for the Microsoft Dynamics CRM Server, the
E-mail Router, Microsoft Dynamics CRM for Office Outlook, and more.
After completing this course, students will be able to:
- Describe the
components that are required for a successful Microsoft Dynamics CRM
implementation.
- Identify the hardware and software requirements for each
component of a Microsoft Dynamics CRM implementation.
- Install Microsoft
Dynamics CRM Server.
- Install Microsoft Dynamics CRM Reporting Extensions.
- Install and configure the Microsoft Dynamics CRM E-mail Router.
-
Describe the deployment methods for installing Microsoft Dynamics CRM for
Outlook.
- Configure Claims-based authentication and Internet-facing
deployment.
- Upgrade to Microsoft Dynamics CRM 2011.
- Manage Microsoft
Dynamics CRM organizations using the Deployment Manager.
- Describe the high
availability options for Microsoft Dynamics CRM 2011.
Agenda
Lesson 1: Microsoft Dynamics CRM Components
- Microsoft Dynamics CRM Components
- Microsoft Dynamics CRM Server
- Microsoft Dynamics CRM for Office Outlook
- Microsoft Dynamics CRM E-mail Router
- Microsoft SQL Server 2008
- Microsoft Dynamics CRM Reporting Extensions
- Microsoft Dynamics CRM Language Packs
- Microsoft SharePoint
- Internet Information Services
- Active Directory
- Internet Facing Deployment and Active Directory Federation Services
Lesson 2: Planning the Installation
- Planning the Microsoft Dynamics CRM Deployment
- Privileges for the Installation User
- Supported Server Technologies
- Hardware Requirements
- Software Requirements
- Active Directory and Microsoft Dynamics CRM 2011
- Securing Network Traffic
- Microsoft Dynamics CRM Offerings
- Microsoft Dynamics CRM 2011 Licensing Model
Lesson 3: Microsoft Dynamics CRM Server Installation
- Microsoft Dynamics CRM Server Architecture
- Components Installed During Server Setup
- Microsoft Dynamics CRM Website
- Required Installation Rights for Microsoft Dynamics CRM Server
- Install Microsoft Dynamics CRM 2011 Server
- Installation Troubleshooting
- Post-Installation Tasks
- Install Microsoft Dynamics CRM using the Command Line
- Sample Data
- Lab : Install Microsoft Dynamics CRM 2011 Server
- Lab : Load Sample Data
Lesson 4: Microsoft Dynamics CRM 2011 Reporting Extensions
- Microsoft Dynamics CRM 2011 Reporting Overview
- Microsoft Dynamics CRM Reporting Extensions
- Installing Microsoft Dynamics CRM Reporting Extensions
- Microsoft Dynamics CRM Reporting Authoring Extension
- Lab : Install Reporting Extensions
Lesson 5: Installing and Deploying the E-mail Router
- Understanding the E-mail Router
- Install the E-mail Router and Rule Deployment Wizard
- Configure the E-mail Router
- Set Up a Forward Mailbox
- Deploy Inbox Rules
- Approve E-mail Addresses
- Install the E-mail Router on Multiple Computers
- Troubleshooting
- Discussion - E-mail Router
- Lab : Install the E-mail Router
- Lab : Configure the E-mail Router
Lesson 6: Microsoft Dynamics CRM for Microsoft Office Outlook
- Microsoft Dynamics CRM for Outlook Overview
- Installation Requirements
- Deployment Methods
- Install Microsoft Dynamics CRM for Outlook
- Configure Microsoft Dynamics CRM for Outlook
- Configure User E-mail Settings
- Installing Microsoft Dynamics CRM for Outlook using the Command Line
- Using Microsoft Dynamics CRM for Outlook with Offline Capability
- Lab : Install Microsoft Dynamics CRM for Outlook
- Lab : Offline Capability
Lesson 7: Configure an Internet Facing Deployment
- Overview of Claims-Based Authentication
- General Requirements
- Certificates
- Install Active Directory Federation Services 2.0
- Configure AD FS 2.0
- Configure Claims-Based Authentication
- Configure Internet-Facing Deployment
Lesson 8: Upgrading to Microsoft Dynamics CRM 2011
- Upgrade Considerations
- Upgrade Process Phases
- Phase 1 - Prepare to Upgrade
- Phase 2 - Establish the Test Environment
- Phase 3 - Upgrade and Validate the Test Environment
- Phase 4 - Upgrade and Validate the Production Deployment
- Perform an In-place Upgrade of Microsoft Dynamics CRM 4.0 Server
- Perform a Migration Upgrade of Microsoft Dynamics CRM 4.0 Server
- Perform a Connect to Existing Deployment Upgrade of Microsoft Dynamics CRM 4.0 Server
- Upgrading the Microsoft Dynamics CRM 4.0 E-mail Router
- Planning the Upgrade of Microsoft Dynamics CRM 4.0 for Outlook
- Upgrading Microsoft Dynamics CRM 4.0 for Outlook
Lesson 9: Microsoft Dynamics CRM Deployment Manager
- Redeploying Microsoft Dynamics CRM
- Deployment Administrators
- Create a New Organization
- Manage Existing Organizations
- Importing Organizations
- Manage Servers
- Configure Access from the Internet
- Update Web Addresses
- View License Information
- Upgrade the Microsoft Dynamics CRM Edition
- Lab : Duplicate Adventure Works Cycles Organization
Lesson 10: High Availability Options
- Install Microsoft Dynamics CRM Server on Multiple Computers
- Network Load Balancing
- Clustering Microsoft SQL Server
- High-availability Options for Other Supporting Components
Audience
This course is intended for implementation consultants, system integrators, or
support professionals who need to install and deploy Microsoft Dynamics CRM
2011.
Comments
Virtual 80296 Microsoft Dynamics CRM 2011 Installation and Deployment Online Live training option
Imagine an industry-leading classroom training experience from wherever you have access to the Internet.
The Virtual Online Live events listed here gives you an effective and proven online virtual learning experience with the freedom to attend virtually from anywhere.
There is also an option of experiencing Online Live from one of the many national partner centers where a computer and headset will be provided for you.
This rich and engaging virtual classroom environment lets you conveniently interact with instructors and other students.
You will hear and see your instructor as they teach the course and answer your questions via voice or text.
Choose the online live virtual training option and you can access the recorded version even after the class has finished.
The onDemand labs give you access to the same client and server technologies covered in class so you can test, apply and hone your skills by accessing the labs before and even after the class.
Technical Requirements: a computer or laptop with a modern browser and high speed internet access along with one or two monitors.