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In this course, students will gain the knowledge and skills you need to support the Windows 8.1 operating system and solve technical troubleshooting problems in a Windows 8.1 and Windows Server 2012 R2 networking environment.


TARGET AUDIENCE:
This course is intended for experienced information technology (IT) professionals that remotely manage and maintain Windows® desktops and devices, and desktop support technicians and IT consultants who support small and medium-sized organizations. Key responsibilities include resolving technical issues pertaining to Windows installation and migration, activation, performance, profiles, settings and device synchronization, local and remote network access, access to applications, access to data and printers, authentication, endpoint security and policy, operating system and data recovery.The secondary audience for this course can include students preparing to take exam 70-688.

COURSE OBJECTIVES:
After completing this course, students will be able to:•Describe the processes involved in planning and using a troubleshooting methodology for Windows 8.1. •Troubleshoot startup issues and operating system services on a Windows 8.1 system. •Resolve issues related to hardware devices and device drivers. •Troubleshoot computers remotely. •troubleshoot issues related to network connectivity. •Troubleshoot client configuration failures and GPO application issues. •Troubleshoot issues related to user settings. •Troubleshoot remote connectivity issues. •Resolve issues related to accessing resources from computers that are domain-joined. •Resolve issues related to accessing resources from computers that are not domain-joined. •Troubleshoot issues related to application installation and operation. •Maintain Windows 8.1 following deployment. •Design and implement extranet connectivity for Windows 8. •Recover a computer running Windows 8.1.

Planning and Implementing Management of Windows 8
  • Local and Remote Management of Windows 8
  • Using Windows PowerShell for Management
  • Using Group Policy for Management
  • Additional Tools for Managing Windows 8
  • Lab : Planning and Implementing Management of Windows 8
Designing and Implementing an Installation Strategy
  • Determining a Deployment Strategy for Windows 8
  • Planning a Migration Strategy to Windows 8
  • Planning and Implementing Additional Windows 8 Deployment Methods
  • Planning for Operating System Virtualization
  • Lab : Designing and Implementing an Installation Strategy
Planning and Implementing Authentication for Windows 8
  • Overview of User Authentication
  • Overview of Domain-Based Security
  • Lab : Planning and Implementing Authentication for Windows 8
Planning and Implementing IP Addressing and Intranet Connectivity
  • Designing IPv4 Addressing
  • Designing IPv6 Addressing
  • Overview of Wired Network Connectivity
  • Designing Wireless Network Connectivity
  • Securing Network Connectivity with Windows Firewall
  • Lab : Planning and Implementing IP Addressing and Intranet Connectivity
Implementing an Application Strategy for Windows 8
  • Designing Application Deployment
  • Planning an Application Compatibility Strategy
  • Managing Windows 8 Apps
  • Lab : Implementing an Application Strategy for Windows 8
Planning and Implementing a Solution for User Settings
  • Managing User Profiles
  • Overview of UE-V
  • Deploying and Using UE-V
  • Lab : Planning and Implementing a Solution for User Settings
Configuring Cloud Services
  • Overview of Cloud Services
  • Overview of Office 365
  • Lab : Configuring Cloud Services
Implementing Windows Intune
  • Introduction to Windows Intune
  • Deploying Windows Intune Clients
  • Basic Windows Intune Administration
  • Lab : Implementing Windows Intune
Managing Computers by Using Windows Intune
  • Working with Policies and Updates
  • Deploying Software with Windows Intune
  • Lab : Managing Computers by Using Windows Intune
Planning and Implementing Access to File and Print Resources
  • Managing Local Storage
  • Planning Access to File Shares
  • Planning File Caching
  • Planning, Installing and Configuring Printing
  • Lab : Planning and Implementing Access to File and Print Resources
Planning and Implementing Encryption for Windows 8
  • Planning EFS
  • Planning and Implementing BitLocker
  • Lab : Planning and Implementing Encryption for Windows 8
Designing and Implementing Endpoint Security for Windows 8
  • Planning an Update Strategy
  • Implementing Virus and Malware Protection
  • Implementing AppLocker
  • Lab : Designing and Implementing Endpoint Security for Windows 8
Designing and Implementing Extranet Connectivity
  • Configuring Virtual Private Networks for Windows 8
  • Planning Direct Access for Windows 8
  • Managing Mobile Devices
  • Lab : Designing and Implementing Extranet Connectivity
Planning and Implementing a Recovery Solution
  • Overview of the Windows 8 Boot Process
  • Repairing Stability Issues in Windows 8
  • Planning User Data Recovery for Windows 8
  • Lab : Planning and Implementing a Recovery Solution


Virtual 20688 Managing and Maintaining Windows 8 Online Live training option
Imagine an industry-leading classroom training experience from wherever you have access to the Internet. The Virtual Online Live events listed here gives you an effective and proven online virtual learning experience with the freedom to attend virtually from anywhere.

There is also an option of experiencing Online Live from one of the many national partner centers where a computer and headset will be provided for you.

This rich and engaging virtual classroom environment lets you conveniently interact with instructors and other students. You will hear and see your instructor as they teach the course and answer your questions via voice or text. Choose the online live virtual training option and you can access the recorded version even after the class has finished.

The onDemand labs give you access to the same client and server technologies covered in class so you can test, apply and hone your skills by accessing the labs before and even after the class.

Technical Requirements: a computer or laptop with a modern browser and high speed internet access along with one or two monitors.

The course you have selected has limited or no upcoming scheduled training dates!

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