Course Description
Students will learn skills to implement Cisco Unified Communications 500 Series for Small Business, Cisco Unified Communications Manager Express, and Cisco Unity Express in a Cisco Unified Communications Manager Express installation.
Upon successful completion of this course, students will be able to meet the following objectives:- Implement a UC 500 system using Cisco Configuration Assistant - Implement Cisco Unified Communications Manager Express to support endpoints using Cisco CLI Commands - Implement Cisco Unified Communications Manager Express to connect to service provider networks using CLI commands - Implement Cisco Unity Express in a Cisco Unified Communications Manager Express environment using CLI commands - Perform basic maintenance and operations tasks to support UC 500 and Cisco Unified Communications Manager express deployments Technical Features of this course include:- Cisco Unified Communications System and Applications- Traditional PSTN components and technologies- VoIP Fundamentals- How to interconnect VoIP with service provider networks- Basic operation, protocols, and components involved in a VoIP call and configuration of a gateway to support these callAssociated Certification: CCNA Voice
Channel Partner / ResellerCustomerEmployee
Agenda
Cisco Unified Communications System Introduction
- Introducing the Cisco Unified Communications System
- Understanding Cisco Unified Communications Applications
Traditional Telephony Operations
- Understanding Traditional Telephony
- Introducing Analog Circuits
- Introducing Digital Circuits
- Lab 2-1: Demonstrate Voice Theory
VoIP Fundamentals
- Understanding Packetization
- Introducing VoIP Signaling Protocols
- Implementing VLANs, Trunks, and Inter-VLAN Routing
- Preparing the Network to Support Cisco Unified Communications
- Connecting a VoIP System to a Service Provider Network
- Understanding Call Setup and Digit Manipulation
- Describing QoS
- Lab 3-1: Prepare the Infrastructure to Support Cisco Unified Communications
- Lab 3-2: Configure POTS Dial Peers
- Lab 3-3: Configure VoIP Dial Peers
- Lab 3-4: Implement Cisco AutoQoS
Cisco Unified Communications Manager Express Implementation
- Introducing Cisco Unified Communications Manager Express
- Defining Ephone-dn and Ephone
- Configuring Cisco Unified Communications Manager Express to Support Endpoints
- Implementing Basic Voice Features
- Maintaining a Cisco Unified Communications Manager Express System
- Lab 4-1: Configure Cisco Unified Communications Manager Express to Support Endpoints
- Lab 4-2: Implement Basic Voice Features
- Lab 4-3: Manage a Cisco Unified Communications Manager Express System
Cisco Unity Express Implementation
- Introducing Cisco Unity Express
- Implementing Cisco Unity Express
- Lab 5-1: Configure Cisco Unity Express
Cisco Smart Business Communications System Implementation
- Introducing the Cisco Smart Business Communications System
- Implementing the Cisco Smart Business Communications System Voice Features
- Implementing Additional Cisco Smart Business Communications System Features
- Maintaining a Cisco Smart Business Communications System
- Lab 6-1: Implement the Cisco Smart Business Communications System
- Lab 6-2: Implement Additional Cisco Smart Business Communications System Features
- Lab 6-3: Maintain Cisco Smart Business Communications System
Comments
Virtual Cisco® Implementing Cisco® IOS Unified Communications v1.0 (IIUC) Online Live training option
Imagine an industry-leading classroom training experience from wherever you have access to the Internet.
The Virtual Online Live events listed here gives you an effective and proven online virtual learning experience with the freedom to attend virtually from anywhere.
There is also an option of experiencing Online Live from one of the many national partner centers where a computer and headset will be provided for you.
This rich and engaging virtual classroom environment lets you conveniently interact with instructors and other students.
You will hear and see your instructor as they teach the course and answer your questions via voice or text.
Choose the online live virtual training option and you can access the recorded version even after the class has finished.
The onDemand labs give you access to the same client and server technologies covered in class so you can test, apply and hone your skills by accessing the labs before and even after the class.
Technical Requirements: a computer or laptop with a modern browser and high speed internet access along with one or two monitors.