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Part of problem solving is creating alternative solutions. In this course, you'll learn how to define ideal states and generate and evaluate problem solutions. You'll also learn how to recognize and avoid common problem-solving pitfalls.

Learning Objectives
  • Identify best practices for defining the ideal state
  • Apply best practices for generating alternatives to problems
  • Recall the steps for facilitating a group brainstorming session
  • Distinguish between various techniques for evaluating alternative solutions
  • Avoid common traps in the problem-solving process
  • Audience

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