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Change is a necessary but difficult part of every organization's work processes. In this course, you'll learn about key outputs of a change initiative, how to identify stakeholder groups, and how to evaluate the keys to sustainable change.

Learning Objectives
  • Recognize the key initial outputs of a change initiative
  • Recognize the RACI status of stakeholder groups
  • Recognize questions used to assess the level of stakeholder discomfort in relation to a proposed change effort
  • Recognize questions used to assess the effectiveness of vision of a proposed change
  • Sequence steps required to determine and assess the skills needed to support organizational change
  • Predict the success of a change effort based on readiness measures
  • Determine an organization's readiness for sustainable change
  • Audience

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