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This is a bundled training package. It contains training for each of the bundled items below:

Course Price
Navigating Your Own Emotions $74.95
Navigating Other People's Emotions $74.95
Navigating the Workplace with Emotional Intelligence $74.95

Bundle Price: $139.00
Total Savings: $85.85

Navigating Your Own Emotions

No one else is responsible for our emotions; we own them, and we must know how to handle them. In this course, you'll learn about the science of emotion and techniques for becoming emotionally self-aware and managing your emotions.

Learning Objectives
  • Identify examples of emotions, feelings, and moods
  • Recognize actions and characteristics associated with emotional self-awareness
  • Identify behaviors that can be practiced to cultivate emotional self-awareness
  • Recognize the chain of events leading to an emotional response
  • Recognize examples of properly applied self-management techniques
  • Identify appropriate self-management techniques to use in an emotionally charged situation
  • Use self-awareness and self-management strategies to deal with emotional responses

Navigating Other People's Emotions

Organizational and interpersonal dynamics will continually challenge your emotional intelligence. In this course, you'll learn how to recognize emotional awareness in, listen to, and empathize with others by using emotional intelligence.

Learning Objectives
  • Identify work activities that rely on emotional awareness
  • Identify the characteristics of emotional awareness in others
  • Recognize emotionally intelligent strategies for making contact with and observing a speaker
  • Identify the use of emotionally intelligent skills of acknowledging and affirming
  • Respond to another person with empathy
  • Use emotional intelligence to become aware of the emotions of others

Navigating the Workplace with Emotional Intelligence

Emotional intelligence in the workplace is everyone's responsibility. In this course, you'll learn about the role of emotional intelligence in workplace activities, conflict and stress management, influence and engagement, and teamwork.

Learning Objectives
  • Recognize uses for emotional intelligence in the workplace
  • Manage conflict using emotional intelligence
  • Recognize how to manage stress using emotional intelligence
  • Recognize traits of an emotionally intelligent influencer
  • Use emotional intelligence to increase team effectiveness
  • Recognize how to participate in and lead emotionally intelligent teams
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Achieving Emotional Intelligence e-learning bundle
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