Course Description
Most leaders today recognize the imperative to change - yet only a handful can create effective change in their teams, divisions, and organizations. Those that do understand and have mastered change leadership. This workshop enables you to learn how to master change leadership yourself. Understand what it takes to lead change, whether the task is successfully moving downstream change received from top leaders above or making the hard swim upstream with changes called for from below. Learn critical change leadership concepts and practices, receive a rock-solid change process, and walk away with tools that allow you to move beyond change management to change leadership.
Agenda
What You Will Learn
- How to tackle the critical work needed to stimulate and facilitate change
- How to use a step-by-step process (with supporting tools) for leading successful change
- How to employ techniques for building greater commitment to change
- How to counter people's resistance to change with skills and strategies
- How to assess personal and organizational readiness to take on a specific upstream change
Program Curriculum
Module 1: The Work of Change
• The work of leadership
• A systems approach to organizational change
• Drivers of change map
• The six-stage process for leading change
• Common missteps in change efforts
• Where change fails…or succeeds
Module 2: Make the Case for Change
• Business case for change
• Building your case for change
Module 3: Enlist Stakeholders to Develop a
Vision and Strategy
• Stakeholder analysis
• Blueprinting your change
Module 4: Communicating the Vision and
Strategy
• Communicating change to employees
• Generating commitment versus compliance
• Improving your change communication effectiveness
• Communications plan
Module 5: Removing Barriers
• Your personal impact of change assessment
• Working with resistance, obstacles, and objections
• Two paths to positive change
• Powerful conversations
• The commitment pyramid
• Crawling out of the swamp: The critical first stage
Module 6: Set Milestones and Acknowledge
Progress
• Acknowledging progress creatively
• Setting milestones
Module 7: Reinforcing the Change
• Evaluation levels for change initiatives
• The systemic analyzer
• Cross-dimensional analysis of your proposed design
• The structured debrief
• Altering culture
Module 8: Leading Upstream Change
• Creating a model for upstream change
• Assessing readiness for upstream change
• Personal and organizational change readiness
• Measuring the strength of organizational currents
Audience
Managers and leaders who want to positively impact their organization’s culture and business results by effectively leading and facilitating significant change
Comments
How You Will Benefit
- Assess your performance in leading a current change effort
- Capture major elements of change with a Blueprint For Change
- Communicate change messages with clarity and power
- Learn strategies for identifying and removing obstacles to change
- Identify tactics for successfully leading both upstream and downstream change