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This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.

This course is for individuals who need to write clearly and concisely in a professional environment.

Upon successful completion of this course, students will be able to: - organize and write clear and concise email and instant messages that are appropriate to your company's business culture. - write effective business communications.- write letters that are clear, precise, and appropriate to your audience. - organize and write a business proposal, complete with visuals, and an executive summary that employ effective strategies of persuasion.

Lesson 1: Writing Email and Other Electronic Communication
Organize Your Materials 
Write an Email 
Write Instant Messages
Lesson 2: Writing Effective Business Communication
Analyze Your Audience 
Write an Internal Announcement 
Write an Email Responding to Routine Requests 
Write an Email to Respond Positively to Customer Complaints 
Write Bad-News Messages
Lesson 3: Writing a Business Letter
Write a Business Letter 
Write a Thank-You Letter
Lesson 4: Writing Business Proposals
Persuade Your Audience 
Write an Executive Summary 
Use Visuals

Virtual Effective Business Writing Online Live training option
Imagine an industry-leading classroom training experience from wherever you have access to the Internet. The Virtual Online Live events listed here gives you an effective and proven online virtual learning experience with the freedom to attend virtually from anywhere.

There is also an option of experiencing Online Live from one of the many national partner centers where a computer and headset will be provided for you.

This rich and engaging virtual classroom environment lets you conveniently interact with instructors and other students. You will hear and see your instructor as they teach the course and answer your questions via voice or text. Choose the online live virtual training option and you can access the recorded version even after the class has finished.

The onDemand labs give you access to the same client and server technologies covered in class so you can test, apply and hone your skills by accessing the labs before and even after the class.

Technical Requirements: a computer or laptop with a modern browser and high speed internet access along with one or two monitors.

The course you have selected has limited or no upcoming scheduled training dates!

Please browse similar courses or request more information for assistance.'s training support team will respond within one business day with relevant offerings.