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This activity was developed for nurses, physicians, and other healthcare professionals who may need to provide instruction to patients and their caregivers.


No commerical support was provided for the development of this activity.

STATEMENT OF NEED As healthcare has become more complex, the ability of a large percentages of the population to understand their own healthcare needs, prescriptions and other medical instructions and make informed choices has not kept pace. The entire healthcare profession must make an effort to offer healthcare information in a manner that makes it comprehensible to all, without creating a sense of shame for those with healthcare literacy problems. All providers must employ strategies that ensure that all information is clearly understood.

The purpose of this program is to provide healthcare personnel information and techniques to use when facing the challenges and risks of low healthcare literacy and what actions to take to help all patients make informed healthcare choices.

To complete this activity and obtain CE credit, you must do the following:

  • Read this Course Introduction / Attestation section in its entirety.
  • Read the course material.
  • Complete the Post Test with a score of 80% or more.
  • Submit the online activity evaluation form.

    Medcom/Trainex is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation*

    Medcom/Trainex is accredited as a provider of continuing nursing education by the California Board of Registered Nursing (provider number CEP 9888), and the Florida Board of Nursing (provider number FBN2818).

    *Accreditation refers to recognition of educational activities only and does not imply Commission on Accreditation approval or endorsement of any product.

    CREDIT DESIGNATION Medcom, Inc. designates this educational activity for one contact hour of continuing nursing education.

    This course presents information about the challenges and risks of low healthcare literacy and what actions to take to help all patients make informed healthcare choices. The material is organized around the following categories:

  • Introduction
  • Causes
  • Risks
  • Legal and Institutional Background
  • Patient Behaviors That Indicate Problems With Healthcare Literacy
  • Main Goals
  • Recommended Materials
  • SOAP-UP
  • Conclusion

    LEARNING OBJECTIVES After completing this course, the learner should be able to:

  • Describe the prevalence of low healthcare literacy.
  • Identify some of the causes of low healthcare literacy.
  • Describe patient behaviors that help to identify those with low healthcare literacy.
  • Identify the components of an informed consent and techniques assisting patients make informed healthcare choices.

    Medcom, Inc. is the corporate author of this educational activity. Ruth Kramer, RN, BS, MA; Marguerite Voorhees, RN, MN, CNS, CPHQ; and Leah M. Wilson MSN, AOCNP, served as subject matter experts in review of the content, and performed a content validation review.

    In accordance with ACCME Standards, parallel documents from other accrediting bodies, and Medcom, Inc. policy, the learner is hereby informed that the planners and staff of Medcom, Inc., and the content validation reviewer(s) involved with this activity have reported no relevant financial relationships with commercial interests. Furthermore, there is no discussion in this activity about the use of products for non FDA-approved indications.

    UNAPPROVED USE DISCLOSURE Medcom, Inc. requires CME authors and content validation reviewers to disclose to the learner when products or procedures being discussed are off-label, unlabeled, experimental, and/or investigational (not FDA approved); and any limitations on the information that is presented, such as data that are preliminary or that represent ongoing research, interim analyses, and/or unsupported opinion. Authors of this activity may present information about pharmaceutical agents that is outside of U.S. Food and Drug Administration approved labeling. This information is intended solely for continuing medical education and is not intended to promote off-label use of these medications. If you have questions, contact the medical affairs department of the manufacturer for the most recent prescribing information.

    As in all educational activities, we encourage the practitioners to use their own judgment in treating and addressing the needs of each individual patient, taking into account the patient's unique clinical situation. Medcom disclaims any liability and/or loss resulting from the information contained in this activity. The learner specifically agrees to indemnify and hold Medcom, the creators, producers, and distributors of this activity harmless against any and all claims or liabilities arising out of the use of any information provided in this activity by the learner, or by anyone directly or indirectly obtaining such information through the learner.

  • Register Now
    The Challenge of Healthcare Literacy Online course
    • Course ID:
      245053
    • Duration:
      n/a
    • Price:
      $50