Customer Service Live Webinars Channel

Subscribe now to gain 12 month access to all previous and upcoming customer service live webinars.

You’ve heard it said that the customer is always right when in fact they rarely are. Thankfully great customer service professionals need not worry themselves with pointing fingers as much as crafting solutions. At TrainUp.com we have your back. This channel was designed for you, to help you not only grow your skills but engage in community with other customer support professionals. You’ll hear stories and learn skills that move you well beyond the script. It’s your time to shine, so polish up those CSR skills and let’s dive in!

  • Experience customer service expert instructors from a wide variety of industries.
  • Each episode features a pre & post learning community where you can begin learning and engaging right after registering.
  • Earn one ask the expert credit with each episode purchased (guaranteed answers from top CSR SMEs)
$595$395
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Customer Service

6+ Customer Service Webinars Live and Recorded

Communicating Under Pressure

Mar 7
01:00 PM - 02:00 PM  (EST)
"Communication Under Pressure" is an empowering and comprehensive workshop designed to equip participants with the essential skills and techniques necessary to be confident with communication, especially in pressure filled situations.
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Building Empathy Skills

Mar 14
01:00 PM - 02:00 PM  (EST)
"Building Empathy Skills" is an empowering and introspective workshop designed to equip participants with the essential skills and techniques necessary to become a positive influence with those they lead and engage with daily.
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Managing Conflict Resolution

Jan 19
12:00 PM - 01:00 PM  (EST)
"Managing Conflict Resolution" is an insightful and eye opening workshop designed to equip participants with the essential skills and techniques necessary to build confidence in confronting conflict.
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You have Two Ears and One Mouth - How to Be a Better Listener

Jan 18
03:00 PM - 04:00 PM  (EST)
How to Be a Better Listener is an interactive and transformative workshop that delves into the art of active listening, enabling participants to enhance their communication skills and build meaningful connections with others.
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Time Management Focus and Practices for Greater Results

Jan 16
12:00 PM - 01:00 PM  (EST)
Learn focus techniques and practices you can immediately put in place for greater results in managing your time efficiently.
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Introducing TrainUp Live Webinar Communities - Three takeaways from this new methodology

Jan 9
12:00 PM - 01:00 PM  (EST)
Learn the what, why and three takeaways you can incorporate into your learning events based on this proprietary methodology.
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Why choose TrainUp.com’s Customer Service Live Webinars Channel?

Subscribers get 12 month access to all past and future CSR episodes. You will be learning to incorporate modern approaches to customer satisfaction, which comes with a skills-based customer service mindset. You will aim for a positive customer experience through demonstrating that you are an empathetic, proactive, and solutions-based CSR.

You will be engaging with other CSRs and CSMs who desire a more successful, personalized customer interaction, and continuously seek new ways to enhance their experience with clients. With an engaging learning environment, you will be acquiring new communication styles to meet the needs of your customers with ease.

You will be collaborating and applying what you have learned through an encouraging learning platform that promotes empowering representatives to turn challenges into opportunities for customer satisfaction. Your improved efficiency, faster resolutions, and enhanced customer engagement will show that you are indeed equipped to receive that glowing review.

Project Management

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Group and corporate discounts for groups of 5 or more
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Meet Our Customer Service Experts

Nominate yourself or someone else to be a guest on TrainUp.com Live. Elevate yourself and your expertise, grow your audience and empower others.

Focused Niche Topics Focused Niche Topics
Interactive Q&A With Each Live Interactive Q&A
With Each Live
Real Training Real Training
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Help us by suggesting a topic for an upcoming episode. You can even suggest a Customer Service expert, author or practitioner who you think would deliver a world class short seminar.

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