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Troubleshooting by managing and resolving network issues is a routine task performed on every network, regardless of its size. Proper management and monitoring of a network can forestall many problems that commonly occur in a network environment as well as make troubleshooting problems that much easier. In this course, you’ll learn how to resolve common network, WAN, and security issues. You’ll also learn about the different types of fiber cabling issues that can arise. This course is one of a series in the SkillSoft learning path that covers the objectives for certification exam CompTIA Network+ N10-006.

Learning Objectives
  • Start the course
  • Describe fiber limitations including attenuation, Db loss, bend radium, and distance limitations
  • Describe fiber mismatch cabling issues
  • Describe fiber equipment cabling issues
  • Resolve connectivity network issues
  • Resolve configuration network issues
  • Resolve hardware network issues
  • Resolve misconfigured DHCP and DNS network issues
  • Resolve NIC teaming misconfiguration network issues
  • Recognize how to resolve misconfigured security issues
  • Recognize malicious software and user security issues including malware, packet sniffing, malicious, and untrusted users.
  • Recognize how to troubleshoot security-related network attacks including denial of service, ICMP related issues, ping of death, banner grabbing, and jamming
  • Recognize how to troubleshoot security-related authentication issues including TACACS/RADIUS misconfigurations, password settings, improper access, and domain and local group authentication issues
  • Recognize how to troubleshoot Internet connectivity WAN-related issues including loss of Internet connectivity, interface errors, DNS issues, interference, satellite issues, and latency
  • Recognize how to troubleshoot routing WAN issues including split horizon and customer premise equipment
  • Describe various customer premises equipment including smart jack, demarc, loopback, CSU/DSU, and copper line drivers and repeaters
  • Describe various company Internet policies including throttling, blocking, and fair access policy/utilization
  • Troubleshoot by managing and resolving network issues
  • Audience

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