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Featured Business Skills eLearning Libraries

$169.00
Effective Business Writing Skills

Effective Business Writing Skills Bundle

Course ID: 267668
4 Courses
$229.00
Customer Service Fundamentals

Customer Service Fundamentals Bundle

Course ID: 271330
6 Courses
Course Title Duration Price Type
Designing a Customer Service Strategy
Course ID: 267023
Designing a Customer Service Strategy

This Designing a Customer Service Strategy online course is offered multiple times in a variety of locations and training topics.

Designing a Customer Service Strategy
Course ID: 267023
28 minutes
74.95
Facing Confrontation in Customer Service
Course ID: 267193
Facing Confrontation in Customer Service

This Facing Confrontation in Customer Service online course is offered multiple times in a variety of locations and training topics.

Facing Confrontation in Customer Service
Course ID: 267193
27 minutes
74.95
Microsoft Excel 2016 Advanced: Apps and What-if Analysis
Course ID: 267149
Microsoft Excel 2016 Advanced: Apps and What-if Analysis

This Microsoft Excel 2016 Advanced: Apps and What-if Analysis online course is offered multiple times in a variety of locations and training topics.

Microsoft Excel 2016 Advanced: Apps and What-if Analysis
Course ID: 267149
47 minutes
74.95
Polishing Your Skills for Excellent Customer Service
Course ID: 267213
Polishing Your Skills for Excellent Customer Service

This Polishing Your Skills for Excellent Customer Service online course is offered multiple times in a variety of locations and training topics.

Polishing Your Skills for Excellent Customer Service
Course ID: 267213
24 minutes
74.95
Providing Effective Internal Customer Service
Course ID: 267192
Providing Effective Internal Customer Service

This Providing Effective Internal Customer Service online course is offered multiple times in a variety of locations and training topics.

Providing Effective Internal Customer Service
Course ID: 267192
30 minutes
74.95
Controlling Conflict, Stress, and Time in a Customer Service Environment
Course ID: 267212
Controlling Conflict, Stress, and Time in a Customer Service Environment

This Controlling Conflict, Stress, and Time in a Customer Service Environment online course is offered multiple times in a variety of locations and training topics.

Controlling Conflict, Stress, and Time in a Customer Service Environment
Course ID: 267212
32 minutes
74.95
Dealing with Customer Service Incidents and Complaints
Course ID: 267042
Dealing with Customer Service Incidents and Complaints

This Dealing with Customer Service Incidents and Complaints online course is offered multiple times in a variety of locations and training topics.

Dealing with Customer Service Incidents and Complaints
Course ID: 267042
30 minutes
74.95
Customer Service Manager Training
Course ID: 308652
Customer Service Manager Training

This Customer Service Manager Training online course is offered multiple times in a variety of locations and training topics.

Customer Service Manager Training
Course ID: 308652
230 minutes
249.00
Providing Telephone Customer Service
Course ID: 267021
Providing Telephone Customer Service

This Providing Telephone Customer Service online course is offered multiple times in a variety of locations and training topics.

Providing Telephone Customer Service
Course ID: 267021
31 minutes
74.95
Frontline Customer Service Representative Training
Course ID: 308651
Frontline Customer Service Representative Training

This Frontline Customer Service Representative Training online course is offered multiple times in a variety of locations and training topics.

Frontline Customer Service Representative Training
Course ID: 308651
220 minutes
249.00
Rapport Building in Customer Service
Course ID: 267022
Rapport Building in Customer Service

This Rapport Building in Customer Service online course is offered multiple times in a variety of locations and training topics.

Rapport Building in Customer Service
Course ID: 267022
28 minutes
74.95
Providing On-site Customer Service
Course ID: 267191
Providing On-site Customer Service

This Providing On-site Customer Service online course is offered multiple times in a variety of locations and training topics.

Providing On-site Customer Service
Course ID: 267191
29 minutes
74.95
Building a Leadership Development Plan
Course ID: 266916
Building a Leadership Development Plan

This Building a Leadership Development Plan online course is offered multiple times in a variety of locations and training topics.

Building a Leadership Development Plan
Course ID: 266916
30 minutes
74.95
Foundations of Business Analysis Online
Course ID: 197801
Foundations of Business Analysis Online
Course ID: 197801
-
1395.00
Microsoft PowerPoint 2016 for Mac: Using Office 365
Course ID: 293597
Microsoft PowerPoint 2016 for Mac: Using Office 365

This Microsoft PowerPoint 2016 for Mac: Using Office 365 online course is offered multiple times in a variety of locations and training topics.

Microsoft PowerPoint 2016 for Mac: Using Office 365
Course ID: 293597
15 minutes
74.95
Microsoft Excel for Mac 2011: Inserting Basic Charts
Course ID: 249860
Microsoft Excel for Mac 2011: Inserting Basic Charts

This Microsoft Excel for Mac 2011: Inserting Basic Charts online course is offered multiple times in a variety of locations and training topics.

Microsoft Excel for Mac 2011: Inserting Basic Charts
Course ID: 249860
63 minutes
74.95
Microsoft PowerPoint 2016 for iPhone: Building Presentations
Course ID: 281392
Microsoft PowerPoint 2016 for iPhone: Building Presentations

This Microsoft PowerPoint 2016 for iPhone: Building Presentations online course is offered multiple times in a variety of locations and training topics.

Microsoft PowerPoint 2016 for iPhone: Building Presentations
Course ID: 281392
28 minutes
74.95
Microsoft PowerPoint for Mac 2011: Using Media Files in a Presentation
Course ID: 249870
Microsoft PowerPoint for Mac 2011: Using Media Files in a Presentation

This Microsoft PowerPoint for Mac 2011: Using Media Files in a Presentation online course is offered multiple times in a variety of locations and training topics.

Microsoft PowerPoint for Mac 2011: Using Media Files in a Presentation
Course ID: 249870
60 minutes
74.95
Microsoft Office 365 Stream: Finding & Watching Videos
Course ID: 282225
Microsoft Office 365 Stream: Finding & Watching Videos

This Microsoft Office 365 Stream: Finding & Watching Videos online course is offered multiple times in a variety of locations and training topics.

Microsoft Office 365 Stream: Finding & Watching Videos
Course ID: 282225
34 minutes
74.95
Microsoft Office 365 Planner: Planning Projects
Course ID: 290651
Microsoft Office 365 Planner: Planning Projects

This Microsoft Office 365 Planner: Planning Projects online course is offered multiple times in a variety of locations and training topics.

Microsoft Office 365 Planner: Planning Projects
Course ID: 290651
36 minutes
74.95
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20      Per Page
Course Title # of Courses Price Type
Effective Business Writing Skills
Course ID: 267668
Effective Business Writing Skills

Effective Business Writing Skills Bundle

Effective Business Writing Skills
Course ID: 267668
4
169.00
Customer Service Fundamentals
Course ID: 271330
Customer Service Fundamentals

Customer Service Fundamentals Bundle

Customer Service Fundamentals
Course ID: 271330
6
229.00
Customer Service Video Collection
Course ID: 309678
Customer Service Video Collection

This Customer Service Video Collection e-learning bundle consists of multiple online courses from one or more elearning vendors.

Customer Service Video Collection
Course ID: 309678
59
119.00
Project Time Management (PMBOK® Guide - Fifth Edition-aligned)
Course ID: 271503
Project Time Management (PMBOK® Guide - Fifth Edition-aligned)

Project Time Management (PMBOK® Guide - Fifth Edition-aligned) Bundle

Project Time Management (PMBOK® Guide - Fifth Edition-aligned)
Course ID: 271503
3
139.00
Essentials of Customer Service
Course ID: 271355
Essentials of Customer Service

Essentials of Customer Service Bundle

Essentials of Customer Service
Course ID: 271355
14
289.00
Microsoft Office 2010: Beginning Project
Course ID: 271422
Microsoft Office 2010: Beginning Project

Microsoft Office 2010: Beginning Project Bundle

Microsoft Office 2010: Beginning Project
Course ID: 271422
15
319.00
Leadership Development Program powered by MIT SMR Video Collection
Course ID: 309730
Leadership Development Program powered by MIT SMR Video Collection

This Leadership Development Program powered by MIT SMR Video Collection e-learning bundle consists of multiple online courses from one or more elearning vendors.

Leadership Development Program powered by MIT SMR Video Collection
Course ID: 309730
198
229.00
Social Media and Marketing Video Collection
Course ID: 309741
Social Media and Marketing Video Collection

This Social Media and Marketing Video Collection e-learning bundle consists of multiple online courses from one or more elearning vendors.

Social Media and Marketing Video Collection
Course ID: 309741
50
119.00
Microsoft Office 2010 Video Collection
Course ID: 309746
Microsoft Office 2010 Video Collection

This Microsoft Office 2010 Video Collection e-learning bundle consists of multiple online courses from one or more elearning vendors.

Microsoft Office 2010 Video Collection
Course ID: 309746
411
379.00
Microsoft Office 2010: Beginning Outlook
Course ID: 271420
Microsoft Office 2010: Beginning Outlook

Microsoft Office 2010: Beginning Outlook Bundle

Microsoft Office 2010: Beginning Outlook
Course ID: 271420
16
289.00
Customer Service and the Act of Listening
Course ID: 311759
Customer Service and the Act of Listening

This Customer Service and the Act of Listening e-learning bundle consists of multiple online courses from one or more elearning vendors.

Customer Service and the Act of Listening
Course ID: 311759
12
90.00
Microsoft Office 2010: Beginning PowerPoint
Course ID: 271421
Microsoft Office 2010: Beginning PowerPoint

Microsoft Office 2010: Beginning PowerPoint Bundle

Microsoft Office 2010: Beginning PowerPoint
Course ID: 271421
15
169.00
Productivity and Taking Control of Time Management
Course ID: 309799
Productivity and Taking Control of Time Management

This Video Collection Contains 3 Videos. View All Titles: Saving Time by Setting Goals, Managing Your Time So It Doesn’t Manage You, and Sharpening Your Focus to Stay on Track

Productivity and Taking Control of Time Management
Course ID: 309799
3
99.00
Time Management Principles for Success
Course ID: 267708
Time Management Principles for Success

Time Management Principles for Success Bundle

Time Management Principles for Success
Course ID: 267708
3
139.00
Practical Grammar and Spelling for Business Writing
Course ID: 267692
Practical Grammar and Spelling for Business Writing

Practical Grammar and Spelling for Business Writing Bundle

Practical Grammar and Spelling for Business Writing
Course ID: 267692
6
229.00
Practical Grammar for Business Writing
Course ID: 271482
Practical Grammar for Business Writing

Practical Grammar for Business Writing Bundle

Practical Grammar for Business Writing
Course ID: 271482
12
229.00
Microsoft Office 2013 Video Collection
Course ID: 309834
Microsoft Office 2013 Video Collection

This Microsoft Office 2013 Video Collection e-learning bundle consists of multiple online courses from one or more elearning vendors.

Microsoft Office 2013 Video Collection
Course ID: 309834
637
429.00
Microsoft Office 2016 Video Collection
Course ID: 309845
Microsoft Office 2016 Video Collection

This Microsoft Office 2016 Video Collection e-learning bundle consists of multiple online courses from one or more elearning vendors.

Microsoft Office 2016 Video Collection
Course ID: 309845
918
479.00
Customer Service Management Video Collection
Course ID: 309855
Customer Service Management Video Collection

This Customer Service Management Video Collection e-learning bundle consists of multiple online courses from one or more elearning vendors.

Customer Service Management Video Collection
Course ID: 309855
19
69.00
Microsoft Office 2010: Beginning Excel
Course ID: 271419
Microsoft Office 2010: Beginning Excel

Microsoft Office 2010: Beginning Excel Bundle

Microsoft Office 2010: Beginning Excel
Course ID: 271419
26
379.00
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20      Per Page

View Live Business Skills Classroom Courses Near You

Request On-Site Training Request On-Site Training
Classroom Live Certified Business Analysis Practitioner (IIBA-CBAP®) Certification Exam Prep Training Course Title

The International Institute of Business Analysis (IIBA®) Certified Business Analysis Practitioner™ (CBAP®) certification has long been recognized as the gold standard in business analysis certifications. The high standards for eligibility and a rigorous exam have made this the most sought-after certification for senior Business Analysis (BA) professionals. This comprehensive workshop will help you make the most of your study time. The course was designed, created, and is taught by expert IIBA-certified instructors who will help you focus on critical study areas and provide insights into the exam. This course conforms to and aligns with the BABOK® Guide version 3.0 of the IIBA® (International Institute of Business Analysis). Whether working in traditional Waterfall, Agile or hybrid project environments, Business Analysis skills are central to facilitating communication and achieving consensus among stakeholders. From understanding the business need and writing business cases, to requirements management, through evaluating solutions, those filling the role of BA are addressing the most pressing issue facing businesses today: How to deliver value and meet the business need. CBAP® candidates will learn the full repertoire of BA techniques and elevate their understanding of their own experience as seen through the lens of industry best practices. The investment in a CBAP® certification enhances the effectiveness and professionalism of practitioners and translates into a robust return on the investment for both individuals and organizations that will benefit from improved business processes, higher rates of project success, and better business outcomes. This course satisfies the 35 hours of formal education required to sit for the CBAP exam....

Events

Events: 1

Duration

4 Days

Price

1995.00

Classroom Live Data Analysis and Visualization with Microsoft Excel Training Course Title

Analyzing data to find issues, insights and opportunities, is now a critical part of many job roles. Beyond the analysis, data analysts in all job roles must be able to effectively present and communicate their findings in visually compelling ways. Microsoft® Excel® is designed for this purpose. Excel can connect to a wide range of data sources, perform robust data analysis and create diverse and robust data-backed visualizations to show insights, trends, and create reports. These capabilities e...

Events

Events: 3

Duration

-

Price

590.00

Classroom Live Certification of Capability in Business Analysis (IIBA-CCBA®) Certification Exam Prep Training Course Title

This comprehensive workshop will prepare you for the Certification of Competency in Business Analysis™ (CCBA®) exam and help you make the most of the limited study time you have. The course was designed, created, and is taught by expert IIBA-certified instructors who will help you focus on critical study areas and provide insights into the exam. This course conforms to and aligns with the BABOK® Guide version 3.0 of the IIBA® (International Institute of Business Analysis). Whether working in traditional Waterfall, Agile or hybrid project environments, Business Analysis skills are central to facilitating communication and achieving consensus among stakeholders. From understanding the business need and writing business cases, to requirements management, through evaluating solutions, those filling the role of BA are addressing the most pressing issue facing businesses today: How to deliver value and meet the business need. CCBA® candidates will learn the full repertoire of BA techniques and elevate their understanding of their own experience as seen through the lens of industry best practices. The investment in a CCBA® certification enhances the effectiveness and professionalism of practitioners and translates into a robust return on the investment for both individuals and organizations that will benefit from improved business processes, higher rates of project success, and better business outcomes. This course satisfies the 35 hours of formal education required to sit for the CCBA® Exam....

Events

Events: 1

Duration

4 Days

Price

1995.00

Classroom Live Business Analysis for the IT Professional Training Course Title

The business analyst role has evolved from that of a business procedures analyst to that of a business liaison between the non-technical user community and the technical solution providers. This course provides proactive, introductory coverage of the knowledge and skills essential to business analysts today and the foreseeable future....

Events

Events: 435

Duration

4 Days

Price

2380.00

Classroom Live Fundamentals of Finance and Accounting for Non-Financial Managers Training Course Title

Can you demonstrate your value and ROI to your boss? Are you able to interpret financial reports and make decisions based on the data they provide? Can you draft an accurate budget? Can you justify your ideas in dollars and cents? You didn’t get to this point in your career only to be held back by weak financial skills. This program for non-financial managers makes the basics of finance accessible to anyone in just 2 days.

You’ll learn how to: Interpret and respond appro...

Events

Events: 11

Duration

4 Days

Price

2595.00

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