Online IBM Rational Training & eLearning Courses

Learn how to become a better communicator and how to communicate effectively and confidently with these practical and proven techniques and skills that are essential not only for managers, supervisors and team leaders, but for anyone at any level looking for better relationships, greater success and more respect!...

Events

Duration

1 Days

Price

149.00

As a provider of customer service in a technical field, you need to interact with customers to address their technical concerns. To do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In the Excellence in Technical Customer Service Training course, you will apply important principles and skills you can use as a technical customer service representative. ...

Events

Duration

1 Days

Price

1395.00

This LIVE, virtual course will show you how to deal effectively with toxic co-workers.

Events

Duration

1 Days

Price

149.00

This LIVE, virtual, instructor-led course will help your team understand the importance of adopting the customer’s viewpoint and becoming a true advocate for the customer....

Events

Duration

1 Days

Price

179.00

Turn your challenging interactions into positive customer experiences.

Events

Duration

1 Days

Price

595.00