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The ability to write clearly and directly is highly prized in organizations. This course focuses on improving business writing. The ideas, techniques, and checklists in this course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. Other topics include formal and informal outlining techniques, how to revise for wordiness, unnecessary phrases, redundancy, and jargon, and the appropriate use of email in an organizational setting.

After completing this course, you'll be able to:
Recognize the difference between ineffective and effective writing
List and define the four major factors of effective writing (clarity, tone, organization, and delivery)
Recognize the role of the audience in effective communication and the importance of understanding an audience's needs
Employ formal and informal outlining techniques
List and recognize techniques for overcoming writer's block
Recognize the importance and dangers of writing quickly
Revise for wordiness, unnecessary phrases, redundancy, and jargon
Write more effective emails and recognize the appropriate use of email in an organizational setting
Employ checklists for organizing, writing, and revising
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Communicating with Confidence: Make Your Business Writing More Effective Online course
  • Course ID:
    197751
  • Duration:
    n/a
  • Price:
    $125