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There are a variety of hardware and software resources a technician can use to troubleshoot Windows operating system issues. This course examines the commands, disk management tools, system utilities, and error messages commonly used to resolve such problems. This course is part of the preparation for the CompTIA A+ 220-702 Practical Application exam which is half of the requirement necessary to acquire the CompTIA A+ certification.

Learning Objectives
  • Use disk management commands
  • Use system management commands
  • Use file management commands
  • Use folder management commands
  • Use the DEFRAG and NTBACKUP disk management commands
  • Convert a basic disk to a dynamic disk using the Disk Management tool
  • Create a mounted drive
  • Recognize the functions of key administration tools
  • Use Performance Monitor to monitor a system
  • Use the Services console to configure services
  • Set system tasks
  • Use management and troubleshooting commands
  • Perform disk management tasks
  • Use system utilities
  • Recognize how User Account Control works
  • Recognize key differences between Windows 2000, XP, and Vista OS directory structures
  • Recognize how to resolve common startup errors
  • Recognize how to resolve common operational issues
  • Resolve auto-restart errors
  • Recognize how to optimize system performance
  • Recognize the functions of the Windows 7 performance tools
  • Create power plans
  • Resolve startup problems
  • Resolve operational problems
  • Resolve auto-restart errors
  • Create a power plan
  • Audience

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