Course Description
The IT Management & Leadership Professional Bootcamp (ITMLP©) is the first step for full IT Executive Certification (ITMLE©). This Bootcamp covers IT topics vital to success for new/would-be IT managers.
COURSE OBJECTIVES:Developed by an experienced CIO, and then vetted by a board of senior IT industry executives, the ITMLP© shows that those who successfully complete the ITMLP© Final Exam bring credible and validated industry knowledge to the organizations they serve.
Agenda
DAY 1: Technical Leadership
Life as a Technical Manager
- Characteristics of Successful IT Managers
- Making Technical Decisions
- Managing Multiple Projects
Leading Local/Global Virtual IT Teams
- Virtual Team Challenges
- Work-At-Home Strategy Implications
- Virtual Team Status and Profile
- Team Communication
- Using Virtual Technologies
- Cultural Intelligence
- Virtual Talent Management
Influence-Based Technical Leadership
- Bloom’s Core Influence Characteristics
- Situational Influence
- Cialdini’s Six Principles of Influence
- Cohen-Bradford Influence Currencies
- Using Influence Within an IT Context
DAY 2: IT Methodology and Innovation
Methodology Overview
- Waterfall
- Agile/Scrum
- IT Infrastructure Library (ITIL)
- Lean IT
- DevOps
IT Megatrends
- Digital Transformation / Digital Strategy
- Virtual and Augmented Reality
- Internet of Things (IoT)
- Big Data
- Machine Learning
- 3D Printing
- DevOps
- Cybersecurity and Privacy
- Other Key IT Trends
Creating Innovative IT Solutions
- Thoughts on IT Innovation
- The Innovation Process
- Root Cause Analysis Tools
- Brainstorming Tools
- Selection and Prioritization Tools
DAY 3: Business of IT
IT Funding and Cost Center Management
- Project/Production Team Mathematics
- Components of your budget
- IT funding and allocations
- Annual budget process
- IT budget issues and tips
IT Vendor Management
- Providers and strategic partners
- Considerations when selecting a vendor
- Vendor management life cycle
- Vendor oversight
- Outsourcing and cloud considerations
IT Internal Client Service
- User Experience
- Internal Client Service Concepts
- Managing Client Satisfaction
- Managing Client Expectations
- Measurement and Prioritization
Audience
New, soon-to-be or future IT managers & those working toward their ITMLE© Certification
Comments
Virtual IT Management and Leadership Professional (ITMLP©) Certification Online Live training option
Imagine an industry-leading classroom training experience from wherever you have access to the Internet.
The Virtual Online Live events listed here gives you an effective and proven online virtual learning experience with the freedom to attend virtually from anywhere.
There is also an option of experiencing Online Live from one of the many national partner centers where a computer and headset will be provided for you.
This rich and engaging virtual classroom environment lets you conveniently interact with instructors and other students.
You will hear and see your instructor as they teach the course and answer your questions via voice or text.
Choose the online live virtual training option and you can access the recorded version even after the class has finished.
The onDemand labs give you access to the same client and server technologies covered in class so you can test, apply and hone your skills by accessing the labs before and even after the class.
Technical Requirements: a computer or laptop with a modern browser and high speed internet access along with one or two monitors.