The course employs challenging team exercises and case studies that will take you through the process of building a solid statement of work. You will learn how outsourcing needs emerge within companies and how these needs are eventually recognized and articulated. You will identify methods by which needs are analyzed using proven tools to yield contract objectives that generate logic, flow and consistency in the resulting SOW. This course defines the essential ingredients of the SOW, which include the scope and background statements, comprehensive listing of responsibilities for both buyers and sellers, deliverables and their schedules, acceptance criteria and special terms and conditions of performance.
You will also learn techniques for managing performance against the SOW requirements, including organizing responsibilities, monitoring obligations on both sides of the bargain, as well as taking corrective actions and resolving disputes. The skills learned in this practical course can be immediately applied by anyone involved in writing, negotiating, awarding or administering SOWs.
Learn How ToIdentify the most common errors found in inappropriate, confusing or misconstrued narrativesEmploy easy techniques and "best practice" methods that will help you maintain consistently high quality in your SOW documents.Identify what a "breach of contract" entailsAssist others more effectively in critiquing SOWs for quality, clarity and completeness.Utilize information on how the courts historically interpret disputes in contract language according to long-standing principles
The Basics of SOWs in Business The role and importance of the Statement of Work (SOW) A well-written SOW The essential elements of a contract Addressing risk management in SOWs Basic concepts of agency-agent law Types of authority at your company or organization Basic concepts in contract law The Purpose of the SOW Relationship between master contract and SOW Conflicts in contracts Contract interpretation guidelines Different approaches to SOWs Uncertainty and risk in contracting Categories and types of contracts An SOW's Concept Development Needs and requirements evolution in SOW development Sources of requirements Initiating requirements identification Ensuring clarity of requirements Use of a requirements analysis checklist The Use of a Requirements Definition The work breakdown structure's relationship to requirements and the SOW Integral parts of the SOW format Outline for typical SOW Preparing an actual work breakdown structure (WBS) Creating the Narrative Problems associated with poor writing and poor construction Guidelines for writing SOWs Locating errors in a draft SOW Drafting an actual SOW Quality Assurance Through the Use of an SOW Master Checklist The purpose/rationale of a SOW master checklist The Use of the Master Checklist by the SOW writer Standard Tools Used for Preparing Quality SOWs Standard Outline for a typical SOW Checklists for identifying typical problems of poor or complicated narratives Master Checklist for the SOW writer Basic Project Management Glossary Basic Contract Management Glossary Long-Term issues for Quality SOWs Ways to monitor SOWs and performance issues Responsibilities of team members Having a sound contract administration plan Post-award orientation Proactive