Course Description
How to Update, Communicate, and Enforce
What’s the #1 way employees put your company
at risk for a lawsuit? Not following your company’s policies and procedures.
It’s every HR professional’s worst nightmare. You know your company’s policies and procedures
are your first line of legal defense. And if your managers don’t take them as seriously as you do,
they could land your company on the losing end of a lawsuit.
That’s why we created this special HR workshop — because ensuring your policies and
procedures are up to date is only half the battle. You have to be sure every manager and
employee understands and follows each and every one.
Confidently Communicate Policies and Ensure Compliance
How you communicate company policies and procedures is absolutely critical to how they will
be perceived. One thing’s for certain, employees often have strong reactions to policy changes.
Attend this unique training program and we’ll show you how to convey company policies in a
way that boosts morale and promotes loyalty. And, how to avoid common wording and
communication practices that lead to disgruntled workers and increased turnover.
Plus, you’ll gain proven-effective skills you can use to eliminate confusion and ensure
understanding at all levels of your organization. You’ll also learn exactly how you should handle
employees who don’t follow policies and procedures and help shield your company from
potential legal problems.
Stay Up to Date in the Digital Age
Keeping company policies and procedures up to date is a daunting task for even the most
experienced HR professionals. Especially since a mistake could have serious legal
consequences. That’s why we’ve packed this workshop with the latest information on how to
safeguard your company and your employees with carefully crafted policies that are up to date
and in compliance with today’s employment laws.
You’ll learn how to conduct a self-audit so you can easily identify outdated policies ... pinpoint
potential problems ... and close any gaps that could put your company at risk. Plus you’ll gain
expert insight on digital device and social media policies — two fast-growing areas of employee
litigation. You’ll return to the office with skills you can use to update and better communicate
your company’s policies and procedures. Take the first step toward building a strong first line of
legal defense for your company and enroll today.
Agenda
Ensure Your Company’s Policies Are Up to Date
- 5 Must-Have Policies that should be in every
employee handbook — miss a single one and
you could end up on the losing end of a lawsuit
- The key to pinpointing policies that are past their
expiration date ... and how to get them current as
quickly as possible
- How to objectively evaluate the underlying
business reasons behind your policies so you’re
better protected in the event of a claim
- Policy Update Action Plan: how to conduct a
thorough self-audit of your current policies — and
quickly prioritize updates and changes
- The Terrible Top 10 Mistakes in employee
handbooks that have cost companies millions in
litigation (and what to do ASAP if you’ve
made one)
- Expert Insight: how often you should be
reviewing your policies and procedures — any
less and you’re risking noncompliance
- How to tell when one disclaimer isn’t enough to
protect your company in the event of a lawsuit
(and how many it really takes to be safe)
- Legal Update: the latest game-changing court
cases that every HR professional should
know about
- A proven formula for determining if a policy or
procedure is discriminatory ... and what to do if it
doesn’t pass the test
Keep HR Policies Current With Today’s Technology
- One size does not fit all: how to craft a solid
BYOD (Bring Your Own Device) policy that fits
your company’s exact needs
- How to walk the razor’s edge of social media
policies that protect your company without
infringing on employee rights
- Digital Age Update: the impact of today’s
technology on HR and the steps you must take to
safeguard your organization in 2014
- The real and immediate challenges of dual use
devices, employee privacy, and wage-and-hour
claims
- Why Generation Y employees often ignore BYOD
policies ... and how to ensure your policies won’t
drive younger workers away
- True Facebook and Twitter HR Dilemmas: how
social media has become such a legally volatile
area for HR professionals
- 3 common — and legally deadly — mistakes
companies make with social media and digital
device policies
- How to ensure your policies adequately protect
company email and other electronically stored
information right now (or risk it becoming Exhibit
A later)
Better Communicate Policies & Reduce Your
Potential Liability
- Proven communication strategies you can use to
get every manager in your organization to take
company policies as seriously as you do
- 2 easy — but incredibly effective — techniques
that increase employee understanding and
cooperation from the start
- The top legal pitfalls of communicating policies
and procedures — and how you can avoid these
expensive mistakes
- How to ensure employees understand policies
protect their rights (and not just the company’s)
- How to make managers understand that if they
don’t follow policies they’re making inconsistent —
and possibly illegal — decisions
- How punitive policies often backfire ... and the
key to keeping company rules as positive as
possible
- Meeting, email, or memo? How to determine the
best possible way(s) to announce policy changes
to your employees
- Printed or online policies? The hidden dangers
associated with each and the best ways to prove
your employees have read them
- How to identify when an unwritten rule should be
formalized as a written policy ... or can safely be
left as is
Enforce Policies With New Confidence and Skill
- How to confidently handle employees (even
managers!) who aren’t following company policies
and procedures
- How to demonstrate to employees that policies
create consistency and ensure everyone’s treated
fairly regardless of job position
- How many rules are too many? How the courts are
leaning when it comes to the number of
procedures your employees must follow
- A Step-by-Step Guide to Discipline and
Documentation: how to keep your legal bases
covered when confronting employee behavior
- How to handle employees who start complaining
online about you, your employees, or your
company (and when you legally shouldn’t say
a word)
- How to respond when an employee openly
disagrees with a policy change (it’s key to winning
them over)
- Words and phrases that could come back to
haunt you in court if you use them during a
disciplinary meeting
- From friendly to final warning: how to set the tone
for meetings and confidently handle excuses for
policy infractions
- Should you ever make an exception? How to
recognize unusual situations where it might be
your legally safest option
Comments
Cancelation Policy: If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.