Course Description
How to Update, Communicate, and Enforce
What’s the #1 way employees put your company
  at risk for a lawsuit? Not following your company’s policies and procedures.
  It’s every HR professional’s worst nightmare. You know your company’s policies and procedures
  are your first line of legal defense. And if your managers don’t take them as seriously as you do,
they could land your company on the losing end of a lawsuit.
  That’s why we created this special HR workshop — because ensuring your policies and
  procedures are up to date is only half the battle. You have to be sure every manager and
employee understands and follows each and every one.
  Confidently Communicate Policies and Ensure Compliance
  How you communicate company policies and procedures is absolutely critical to how they will
  be perceived. One thing’s for certain, employees often have strong reactions to policy changes.
  Attend this unique training program and we’ll show you how to convey company policies in a
  way that boosts morale and promotes loyalty. And, how to avoid common wording and
communication practices that lead to disgruntled workers and increased turnover.
  Plus, you’ll gain proven-effective skills you can use to eliminate confusion and ensure
  understanding at all levels of your organization. You’ll also learn exactly how you should handle
  employees who don’t follow policies and procedures and help shield your company from
potential legal problems.
  Stay Up to Date in the Digital Age
  Keeping company policies and procedures up to date is a daunting task for even the most
  experienced HR professionals. Especially since a mistake could have serious legal
  consequences. That’s why we’ve packed this workshop with the latest information on how to
  safeguard your company and your employees with carefully crafted policies that are up to date
and in compliance with today’s employment laws.
  You’ll learn how to conduct a self-audit so you can easily identify outdated policies ... pinpoint
  potential problems ... and close any gaps that could put your company at risk. Plus you’ll gain
  expert insight on digital device and social media policies — two fast-growing areas of employee
  litigation. You’ll return to the office with skills you can use to update and better communicate
  your company’s policies and procedures. Take the first step toward building a strong first line of
legal defense for your company and enroll today.
            Agenda
Ensure Your Company’s Policies Are Up to Date
-  5 Must-Have Policies that should be in every
    employee handbook — miss a single one and
    you could end up on the losing end of a lawsuit
-  The key to pinpointing policies that are past their
    expiration date ... and how to get them current as
    quickly as possible
-  How to objectively evaluate the underlying
    business reasons behind your policies so you’re
    better protected in the event of a claim
-  Policy Update Action Plan: how to conduct a
    thorough self-audit of your current policies — and
    quickly prioritize updates and changes
-  The Terrible Top 10 Mistakes in employee
    handbooks that have cost companies millions in
    litigation (and what to do ASAP if you’ve
    made one)
-  Expert Insight: how often you should be
    reviewing your policies and procedures — any
    less and you’re risking noncompliance
-  How to tell when one disclaimer isn’t enough to
    protect your company in the event of a lawsuit
    (and how many it really takes to be safe)
-  Legal Update: the latest game-changing court
    cases that every HR professional should
    know about
-  A proven formula for determining if a policy or
    procedure is discriminatory ... and what to do if it
    doesn’t pass the test
  Keep HR Policies Current With Today’s Technology
-  One size does not fit all: how to craft a solid
    BYOD (Bring Your Own Device) policy that fits
    your company’s exact needs
-  How to walk the razor’s edge of social media
    policies that protect your company without
    infringing on employee rights
-  Digital Age Update: the impact of today’s
    technology on HR and the steps you must take to
    safeguard your organization in 2014
-  The real and immediate challenges of dual use
    devices, employee privacy, and wage-and-hour
    claims
-  Why Generation Y employees often ignore BYOD
    policies ... and how to ensure your policies won’t
    drive younger workers away
-  True Facebook and Twitter HR Dilemmas: how
    social media has become such a legally volatile
    area for HR professionals
-  3 common — and legally deadly — mistakes
    companies make with social media and digital
    device policies
-  How to ensure your policies adequately protect
    company email and other electronically stored
    information right now (or risk it becoming Exhibit
    A later)
  Better Communicate Policies & Reduce Your
  Potential Liability
-  Proven communication strategies you can use to
    get every manager in your organization to take
    company policies as seriously as you do
-  2 easy — but incredibly effective — techniques
    that increase employee understanding and
    cooperation from the start
-  The top legal pitfalls of communicating policies
    and procedures — and how you can avoid these
    expensive mistakes
-  How to ensure employees understand policies
    protect their rights (and not just the company’s)
-  How to make managers understand that if they
    don’t follow policies they’re making inconsistent —
    and possibly illegal — decisions
-  How punitive policies often backfire ... and the
    key to keeping company rules as positive as
    possible
-  Meeting, email, or memo? How to determine the
    best possible way(s) to announce policy changes
    to your employees
-  Printed or online policies? The hidden dangers
    associated with each and the best ways to prove
    your employees have read them
-  How to identify when an unwritten rule should be
    formalized as a written policy ... or can safely be
    left as is
  Enforce Policies With New Confidence and Skill
-  How to confidently handle employees (even
    managers!) who aren’t following company policies
    and procedures
-  How to demonstrate to employees that policies
    create consistency and ensure everyone’s treated
    fairly regardless of job position
-  How many rules are too many? How the courts are
    leaning when it comes to the number of
    procedures your employees must follow
-  A Step-by-Step Guide to Discipline and
    Documentation: how to keep your legal bases
    covered when confronting employee behavior
-  How to handle employees who start complaining
    online about you, your employees, or your
    company (and when you legally shouldn’t say
    a word)
-  How to respond when an employee openly
    disagrees with a policy change (it’s key to winning
    them over)
-  Words and phrases that could come back to
    haunt you in court if you use them during a
    disciplinary meeting
-  From friendly to final warning: how to set the tone
    for meetings and confidently handle excuses for
    policy infractions
-  Should you ever make an exception? How to
    recognize unusual situations where it might be
    your legally safest option
Comments
Cancelation Policy: If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.