Because it's a significant point in an IT project, the closing phase has its own set of processes and activities. When a project manager carries out those activities and processes, he or she can demonstrate that the project goal has been met and provide the team with a sense of accomplishment. In addition, carrying out the final tasks of a project, particularly the task of archiving documentation, ensures that lessons learned are gathered and stored for the future. An orderly conclusion also helps guarantee that end users' needs and expectations have been met and that stakeholders are satisfied. This course describes the closing activities for IT projects, covering how to test IT project deliverables to make sure they meet requirements, which activities help close an IT project effectively, and how to set up maintenance and support.
- match steps in testing IT project deliverables with their activities
- recognize examples of activities you carry out during the closing phase of an IT project
- identify the value of carrying out closing activities for an IT project
- recognize tasks in setting up maintenance and support for completed IT projects
How well are IT and business strategies aligned in your organization? In companies where IT and business collaborate successfully, IT is often used to exploit innovation to drive constant improvement in business operations. This can result in new products and capabilities that give the company a competitive advantage. You can measure IT and business alignment by examining the extent to which IT supports business goals, and the degree to which business strategy capitalizes on IT capabilities. This course reviews the essential components of an IT-business aligned strategy. It also describes how to identify the level of IT and business alignment in your organization, and how to determine the value IT currently brings to your business in areas such as innovation, automation, and knowledge management. In addition, the course outlines ways you might improve alignment by, for example, developing an understanding of the role expected of IT and how that role affects budget, selection of technology, and IT governance.
- match examples of an IT-enabled business strategy to the components they illustrate
- determine the level of IT-business integration for a company in a given scenario
- assess the value of IT in a given organization
- describe ways to improve IT strategic alignment with business
Once you've identified the value IT brings to your organization and determined the level of alignment between the IT Department and business strategies, it's time to create an IT strategy plan. The plan provides a roadmap of the IT initiatives that create business value and align with business objectives. This course describes steps in developing such a roadmap. It explains how to create an IT vision statement and strategic objectives that follow from that vision. It outlines a process for reviewing and improving the enterprise model and architecture so the strategic objectives can be achieved. In addition, the course describes how to analyze IT initiatives so that you are prioritizing those that lead to business success.
- match the elements typically found in an IT strategic plan with their descriptions
- assess the effectiveness of the IT vision and strategic objectives for a given scenario
- recognize examples of how to help ensure the enterprise architecture meets strategic IT objectives
- recognize examples of the steps for determining which initiatives to include in an IT strategic plan
After your IT strategy plan is complete, you can start implementing it. But first you need to get buy-in from various stakeholders so that the work that's required to carry out the IT strategic initiatives can move forward smoothly. It's important, therefore, to communicate the plan to the stakeholders and get their feedback. When this is accomplished, you can execute the required strategies and measure the results. This course not only explains how to communicate your IT plans effectively to different stakeholders but also describes the key steps to take when executing the IT strategy. It points to the importance of developing a business case for each IT initiative, and the benefits of project management to help see the implementation through. The course also outlines some key steps in measuring a strategy, including how to use a balanced scorecard to measure strategy success.
- assess how well an IT strategy has been communicated in a given scenario
- recognize examples of tasks carried out during the implementation of an IT strategy
- recognize key steps in measuring an IT strategy
- match examples to the appropriate category of an IT-specific balanced scorecard