Like death and taxes, change is one of the certainties of life. And in today's business world, changes seem to be occurring at a faster and faster pace. For that reason, every manager must know how to successfully guide employees through the change process. But because the initial reaction to almost any change may be negative, that can be a challenging task.
All changes, even positive ones, create a certain amount of discomfort, anxiety and stress. These unsettling emotions frequently cause people to resist and act in unproductive ways. For a change to be successful, the manager must know how to reduce resistance, encourage acceptance and move the group in the desired direction.
Join us for Successfully Managing Organizational Change
and we will describe typical reactions to change, suggest strategies for addressing resistance and introduce helpful tools to use in change planning. The program will include the following topics:
- Why all managers must be effective "change agents"
- 5 kinds of change faced by every manager
- Quick Quiz: Where is your change on the "Negativity Scale"?
- How managers can unwittingly sabotage the change process
- 4 "change personalities": Champions, Floaters, Roadblocks, & Terrorists
- Why every change is an emotional experience
- How positive changes can produce negative reactions
- The one inescapable fact about any change
- 7 factors that automatically increase employee resistance
- Using the "Four C's" to help employees accept change
- The "Force Field Formula": Assessing the difficulty of making a change
- 12 questions that will help you develop an effective change plan
- How the "ice cube" approach can motivate employees to adopt new behaviors
- The importance of developing a clear communication strategy
- Recognizing when change communication requires a personal touch
You can also ask your specific questions directly to Marie McIntyre. And because this is a webinar, there is no limit to the number of colleagues you can invite to sit in on this interactive event.