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Description

Anger is a normal, and even healthy emotion, rooted in the instinct for self-preservation. However, if it's not managed properly, this powerful emotion can be very destructive. It's important to find healthy ways of owning and expressing your anger. In this course, you'll explore how to manage your anger through emotional and intellectual responses, and how to respond properly to anger directed at you. You'll also explore the nature of anger including its root causes and ways to use it positively in the workplace.

Learning Objectives
  • Choose actions to manage your anger using an emotional response
  • Choose actions to manage your anger using an intellectual response
  • Recognize effective responses for dealing with an angry person
  • Determine the root cause of anger in a given situation
  • Identify the benefits of using anger positively in the workplace
  • Recognize how to use anger positively in the workplace
  • Audience

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