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High expectations are often placed on first-time managers. Along with these expectations comes the pressure to succeed and the need to prove you belong in a management position. Establishing credibility early and building new working relationships can go a long way in helping a first-time manager succeed in adjusting to his or her new responsibilities. This course describes ways to establish credibility and manage former colleagues effectively. You'll also learn how to balance conflicting expectations as a manager.

Learning Objectives
  • Specify ways of establishing your credibility as a new manager
  • Recognize how to communicate with your team as a first-time manager
  • Recognize techniques for acknowledging the relationship change between you and your former coworkers
  • Describe ways in which you can use your new managerial position to support your former coworkers
  • Identify management guidelines that will help you respond to conflicting expectations in the workplace
  • Audience

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